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Hilary Dempsey, MPA

Hilary Dempsey is a Senior Policy Analyst with Press Ganey Associates. She is responsible for providing guidance, training, and expertise in the regulatory and policy arena. In her role, she analyzes, interprets, and presents regulatory and policy updates and information, monitors non-regulatory third-party activities and industry changes, and advocates for Press Ganey clients in our communications to the Centers for Medicare & Medicaid Services (CMS) and third-party entities. In addition, Hilary is also the Program Manager for Press Ganey’s Equity Partnership. In this role, she collaborates with stakeholders, coordinates cross-functional teams across Press Ganey, and speaks with clients about the importance of equity. Before her current position, Hilary worked for Press Ganey as a Patient Experience Advisory, where she worked with hospitals and other facilities on specific strategies to improve the patient experience in those organizations. Prior to working for Press Ganey, she worked with the Multiple Sclerosis Society, Colorado-Wyoming Chapter, where she represented and advocated for persons with MS at the state level. Hilary also worked for a United States Congressman, both in his district office and, later, in the Washington D.C. office on federal legislative matters. Hilary received her Bachelor of Science degree in Political Science and a Master of Public Administration degree, both from Missouri State University in Springfield, Missouri.