Richard C. Boothman, JD

Richard C. Boothman, JD - Partner, Strategic Consulting, Press Ganey

4 months ago
Addressing patient harm: How we got where we are, and how we get to a better place

The response to patient harm has been marked by litigation and no patient communication until a settlement is reached. This runs counter to healthcare’s mission.

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5 months ago
When a patient is harmed, how do we respond?

Read two real-life stories that explain why Communication and Resolution Programs are so essential in healthcare.

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about 1 year ago
Honesty really is the best policy: The importance of transparency in pursuing zero harm

Strategic Consulting Partner Richard C. Boothman discusses the importance of transparency, honesty, and accountability in pursuing zero harm.

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