Now more than ever, a clear-cut digital transformation strategy is imperative to meeting new consumer expectations for the patient experience. Learn the 5 fundamental steps of digital PX innovation.
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Discover the ins and outs of star ratings, and learn how providers can drive measurable improvements in the patient experience.
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5 proven strategies to achieve new levels of patient acquisition, loyalty, and retention during COVID-19 and beyond.
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Advancing toward zero harm requires optimized safety reporting systems that deliver actionable insights.
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The COVID-19 pandemic has driven across-the-board declines in safety culture. But high reliability strategies will help organizations bounce back stronger.
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Consumers today expect a streamlined and simplified path to care. The pharmaceutical and life sciences sector is uniquely positioned to help patients find and access information and treatment.
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Learn how to reduce digital referral leakage and patient churn to drive business growth.
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Learn how Press Ganey helped this top pediatric hospital enhance the patient experience, foster a culture of leaders, and focus on family-centered care.
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Press Ganey research on patient safety in the COVID-19 era reveals employee perceptions of safety culture as leading indicators of future safety outcomes.
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See how Press Ganey helps The University of Kansas Health System, Emory Healthcare, and Tampa General Hospital combat burnout and reduce turnover.
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This brief examines the impact of COVID-19 in patient safety events submitted to the HPI Press Ganey PSO during the first 3 months of the pandemic.
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Before Nebraska Medicine started its transparency journey, the team had to overcome a major hurdle: getting buy-in from 1,000+ physicians. Read the E-Book.
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Press Ganey surveyed 1,140+ healthcare consumers to discover the behaviors and preferences driving their healthcare decisions. Download the E-Book.
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Learn how New York’s largest healthcare provider improved patient acquisition driving 19,000+ new bookings in record time. Download the e-book.
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After the pandemic caused safety scores to dip across healthcare, Press Ganey NDNQI data reveals insights into getting back on track. Download the e-book.
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Learn how Inspira Health reduced patient and workforce harm 90% through a renewed commitment to safety culture and high reliability organizing (HRO) skills.
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Master Google My Business, maximize SEO for patient acquisition, and become a top healthcare organization via the most powerful search engine in the world.
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Using insights and AI-driven analyses of patient comments, this COVID-19 special report provides recommendations for measuring and building patient trust.
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Press Ganey data scientists analyzed over 100,000 patient responses to identify key drivers of vaccine acceptance and hesitancy by race, age, and gender.
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Press Ganey analyzed healthcare client data to identify the risk factors and techniques that will help you get ahead of nurse burnout and reduce turnover.
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