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Recent changes to Star Ratings put millions of dollars in reimbursement into question for providers

Discover the ins and outs of Star Ratings, and learn how providers can drive measurable improvements in the patient experience.

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In May 2020, the Centers for Medicare & Medicaid Services (CMS) revised the star ratings system to place more emphasis on patient experience. Substantial CMS bonus payments are at stake for Medicare Advantage plans, and their providers’ performance on experience measures will significantly impact plan revenue. Get our e-book to see how provider performance impacts star ratings. It details the steps you can take to partner with payers to drive measurable, sustainable improvements in the patient experience and quality of care.  

About the author

Press Ganey, a leading healthcare performance improvement solutions company, offers an integrated suite of solutions that put Human Experience at the center of healthcare enterprise transformation. Delivered through a cutting-edge digital platform built on a foundation of data security, Press Ganey solutions address patient experience, healthcare consumer experience, workforce engagement, safety, clinical excellence and more. Guided by its team of renowned healthcare thought leaders, Press Ganey works with more than 41,000 healthcare facilities to reduce patient suffering, enhance caregiver resilience and improve the overall safety, quality and experience of care. Press Ganey is a PG Forsta company.

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