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Growing through a pandemic

5 proven strategies to achieve new levels of patient acquisition, loyalty, and retention during COVID-19 and beyond.

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COVID-19 upended healthcare. Hospitals everywhere rallied to break through the unfolding crises, simultaneously developing and expanding their digital efforts to keep up with consumer demands. And they’re now pivoting from survival mode to growth to increase their pipeline of patients and make up lost revenue. In this e-book, discover key lessons learned during COVID-19 to path-break new levels of patient acquisition, loyalty, and retention. Use these strategies to capture more of the market and boost your bottom line. 

About the author

Press Ganey, a leading healthcare performance improvement solutions company, offers an integrated suite of solutions that put Human Experience at the center of healthcare enterprise transformation. Delivered through a cutting-edge digital platform built on a foundation of data security, Press Ganey solutions address patient experience, healthcare consumer experience, workforce engagement, safety, clinical excellence and more. Guided by its team of renowned healthcare thought leaders, Press Ganey works with more than 41,000 healthcare facilities to reduce patient suffering, enhance caregiver resilience and improve the overall safety, quality and experience of care. Press Ganey is a PG Forsta company.

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