Nursing Excellence Series: Solutions Built for Nurses, by Nurses Part Two
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Explore our healthcare industry best practices, thought leadership, and exclusive research.
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June 15 webinar: Employee crowdsourcing ideas to engage the front lines
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Getting "back to basics" means more than returning to normal—we must refocus our priorities on Human Experience healthcare.
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Health plans and their provider networks must join forces to transform the Medicare Advantage experience.
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How do healthcare organizations improve patient experience? Cedars-Sinai's Chief PX Officer’s own healthcare journey led him to a fresh approach built on natural curiosity.
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The pending addition of email or web-based responses to the MA-PDP CAHPS surveys requires that health plans update their member email databases.
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Learn how a large mid-Atlantic health system achieves a just culture by improving employee experience, as well as safety and quality.
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Learn what healthcare safety and quality leaders can glean from a recent plane crash report, and how we can prioritize safety culture.
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Learn how a holistic Human Experience platform in healthcare can reduce friction and drive patient acquisition to help grow your ambulatory surgery business.
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Press Ganey’s Nurse Leader Development Program helps prepare nurse leaders to manage nursing units, departments, or service lines.
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Learn how a leading health plan generates revenue through agile, continuous improvement resulting in $21 million in growth.
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What is Compassionate Connected Care®? It starts with the caregiver, and improves both employee engagement and workforce outcomes.
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Learn how to deliver nursing excellence through a Human Experience healthcare lens.
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Hear how ECU Health PX leaders use Dynamic Surveying to drive patient feedback with rotating question banks and survey personalization to select groups.
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Experiencing operational friction is more prevalent for some identity groups, and it also has a greater impact on their overall experience.
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An introduction to the Consumer Assessment of Healthcare Providers and Systems (CAHPS) for Merit-Based Incentive Payment Systems (MIPS) Survey.
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In honor of PX Week 2023, we’re highlighting the inspiring work of our clients who are transforming what it means to provide quality care.
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Exploring where hope and health intersect, and key actions to build optimism into the patient experience.
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Healthcare leaders must commit to health equity and listening to patient voices to improve patient experience.
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Learn how leaders in human experience approach innovation at their healthcare organizations.
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Hear what Human Experience (HX) means to healthcare leaders.
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