Big data in healthcare: How to turn hard numbers and comments into real-world impact
Moving from data input to next steps requires integrating insight and action. Learn how to turn big data in healthcare into real-world impact.
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Moving from data input to next steps requires integrating insight and action. Learn how to turn big data in healthcare into real-world impact.
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Press Ganey’s edge on equity and safety in the year ahead
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See what health plans can do now to improve the member experience.
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Learn the 4 strategies to ensure staff feel comfortable to report errors and mistakes.
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Collaboration between payers and providers is critical for improving the patient experience. Their efforts represent two sides of the same coin.
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Revisions to the Medicare Advantage star rating scoring system mean payers and providers alike need an increased focus on patient experience.
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Learn how UNC Health's Physicians Health Network leveraged Press Ganey’s Dynamic Surveying technology to respond to market demands and improve patient experience outcomes.
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Discover the ins and outs of provider and payer Star Ratings and how to drive measurable improvements in the patient experience. View the webinar recording.
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Chernobyl serves as a cautionary tale about how complex systems can experience tragic outcomes when there is no existing safety culture.
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Hear how Thomas Jefferson University Hospitals leverages human-centered design to improve PX and the employee experience. View the on-demand webinar.
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Senior Consultant Mike Hall discusses the importance of celebration in retaining and empowering teams.
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Key strategies to develop resilient teams and reinforce best practices during hard times.
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Key tactics for using your hospital and provider listings to drive patient trust and boost acquisition.
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Senior Consultant Mike Hall on key strategies to support and cultivate leadership in healthcare.
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Dr. Tejal Gandhi shares 2021 patient safety trends and why hospitals should prioritize patient and workforce safety efforts to pursue zero harm.
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An introduction to the In-Center Hemodialysis (ICH) Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey.
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An introduction answering commonly asked questions about the Patient Care First (PCF) Patient Experience of Care Survey (PECS).
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