Consumer experience in 2023, and its critical role in PX
Healthcare consumerism significantly influences the patient customer journey and your patient acquisition strategies. See how to improve your healthcare digital front door.
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Healthcare consumerism significantly influences the patient customer journey and your patient acquisition strategies. See how to improve your healthcare digital front door.
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Press Ganey’s consumer experience (CX) solutions helped the national health system fortify its online presence and reputation.
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Learn how a holistic Human Experience platform in healthcare can reduce friction and drive patient acquisition to help grow your ambulatory surgery business.
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Learn how Baptist Health South Florida transformed its online presence with a renewed focus on patient feedback.
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Learn how Health First improved their patient survey ratings by enhancing their listening strategies and incorporating patient feedback.
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Provider-owned health plans—or payviders—have a unique advantage when it comes to improving Star Ratings.
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Learn how Baptist Health South Florida partnered with Press Ganey to increase patient review volume by 320% in 6 six months. Read the case study.
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Our integrated healthcare consumer experience platform gives you everything you need to manage your online brand and grow your business. Learn how.
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Learn how UF Health Jacksonville used the power of Review Publishing to boost its online rating—and enhanced their web-wide presence in the process.
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Get an inside look at the cutting-edge strategies New York’s largest healthcare provider uses to improve patient access, driving 19,000+ new bookings in record time.
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Learn how Goshen Health built a single source of truth for provider listings, improved physician ratings, and expanded its digital footprint. Read the case study.
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Before Nebraska Medicine started its transparency journey, the team had to overcome a major hurdle: getting buy-in from 1,000+ physicians.
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6 tried-and-true tactics for digging deeper into your data to improve patient experience and drive greater patient engagement.
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See the HX platform in action.
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Collect patient feedback along the digital patient journey for a better care experience.
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Discover the ins and outs of provider and payer Star Ratings and how to drive measurable improvements in the patient experience. View the webinar recording.
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Learn how to facilitate a better end-to-end patient experience to boost conversion, retention, and satisfaction.
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Learn how to leverage online ratings & reviews to win over more of the market & stay ahead of competitors. See tips on fast-tracking patient acquisition.
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Key tactics for using your hospital and provider listings to drive patient trust and boost acquisition.
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5 proven strategies to achieve new levels of patient acquisition, loyalty, and retention during COVID-19 and beyond.
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Today's consumer experience has a greater impact on the patient experience than ever before—and vice versa. Learn how to build an ironclad CX strategy that drives PX scores.
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