Top 3 takeaways for CXOs from this week’s CMS final rule
CMS endorses digital-first, inclusive, patient-centered survey strategies in its inpatient final rule.
Read blog
CMS endorses digital-first, inclusive, patient-centered survey strategies in its inpatient final rule.
Read blog
Error - something went wrong!
CAHPS Surveys: Get a demo
Thank you!
Learn more about the ACO REACH CAHPS survey, the implementation process, and its role in enhancing patient care.
Read blog
The pending addition of email or web-based responses to the MA-PDP CAHPS surveys requires that health plans update their member email databases.
Read blog
Learn how a holistic Human Experience platform in healthcare can reduce friction and drive patient acquisition to help grow your ambulatory surgery business.
Watch video
An introduction to the Consumer Assessment of Healthcare Providers and Systems (CAHPS) for Merit-Based Incentive Payment Systems (MIPS) Survey.
Read blog
Learn how health plans take a holistic approach across Quality and Marketing to improve CAHPS, Net Promoter Score, and Star Ratings. View the recording.
Watch video
Learn how diagnostic and predictive analytics can be applied to improving your health plan member experience. View the webinar recording.
Watch video
This guide helps your team implement a successful Consumer Assessment of Healthcare Providers and Systems Clinician and Group (CG CAHPS) Survey.
Read e-book
Every health plan wants to perform well for members. But just a select crop of plans prove it with 4.5- or 5-Star Ratings from CMS and NCQA. Learn why.
Read blog
To continue to improve the Medicare Advantage (MA) program, CMS released the Contract Year 2023 MA final rule. Learn the 6 changes you should know.
Read blog
Learn why health plans should prioritize and improve member access to healthcare. Watch the webinar recording.
Watch video
Error - something went wrong!
CAHPS Surveys: Get a demo
Thank you!
Health plans need to consider Star Ratings throughout the member experience. Learn about changes to Star Ratings calculations and CAHPS measures.
Watch video
Health plans can improve CAHPS scores and the member experience with drill-down and simulation surveys. Here's how. Watch the webinar recording.
Watch video
Press Ganey member experience experts highlight the top five reasons health plans need to address access to care for their members. View the video.
Watch video
Why improving member experience requires change at every level of your organization.
Read blog
Press Ganey and SPH Analytics CAHPS experts share 2022 health plan trends to improve your most challenging CAHPS scores and star ratings. View now.
Watch video
Inside CMS’s latest efforts to measure and include equity in its programs.
Read blog
An introduction to the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Hospice Survey.
Read blog
An introduction to Medicare Advantage (MA) and Prescription Drug Plan (PDP) Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys.
Read blog
An introduction to the Global and Professional Direct Contracting (GPDC) Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey.
Read blog
Loading more...