How do healthcare organizations improve patient experience? Cedars-Sinai's Chief PX Officer’s own healthcare journey led him to a fresh approach built on natural curiosity.
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Learn how a holistic Human Experience platform in healthcare can reduce friction and drive patient acquisition to help grow your ambulatory surgery business.
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Learn how a leading health plan generates revenue through agile, continuous improvement resulting in $21 million in growth.
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Learn how leaders in human experience approach innovation at their healthcare organizations.
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Hear what Human Experience (HX) means to healthcare leaders.
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Go deep into a particular topic, ask questions, and listen to your participants to truly understand the stories behind the human experience.
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With Digital Communities, you can open up a priceless stream of insights, bringing you closer to your healthcare customers. All through a simple-to-use, self-service platform.
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Imagine a new way of gathering feedback, one that engages people in solving problems. Crowdsourcing is totally flexible with time, so participants can take action when it suits them.
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Learn how Press Ganey’s strategic consulting team helped this nonprofit get its customer service performance back on track in the wake of COVID-19.
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Learn how national healthcare leaders are breaking silos, eliminating frictions, and delivering experiences that are truly human-centric. View the video.
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Top healthcare executives share what they are doing to transform healthcare in 2023—and beyond.
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We're tapping into other verticals to learn how to spark radical disruption to transform the consumer experience.
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Learn how Baptist Health South Florida transformed its online presence with a renewed focus on patient feedback.
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Operational friction has far-reaching impacts across an organization. Learn how you can combat friction in your healthcare operations.
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Press Ganey’s first-ever Human Experience Conference comes to Orlando February 6–8. Mark your calendars, and register today.
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Learn how Baptist Health South Florida partnered with Press Ganey to increase patient review volume by 320% in 6 six months. Read the case study.
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Our integrated healthcare consumer experience platform gives you everything you need to manage your online brand and grow your business. Learn how.
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Get an inside look at the cutting-edge strategies New York’s largest healthcare provider uses to improve patient access, driving 19,000+ new bookings in record time.
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Learn how Goshen Health built a single source of truth for provider listings, improved physician ratings, and expanded its digital footprint. Read the case study.
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