How healthcare operational challenges impact different demographics
Experiencing operational friction is more prevalent for some identity groups, and it also has a greater impact on their overall experience.
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Experiencing operational friction is more prevalent for some identity groups, and it also has a greater impact on their overall experience.
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High Reliability Platform: Get a demo
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June 14 webinar - High Reliability Learning Series: CMS push for significant improvements in patient safety
Register todayLearn how this organization worked to establish a just culture, and paved the way for better team member retention and engagement, better patient outcomes, and less unnecessary spending.
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Top healthcare executives share what they are doing to transform healthcare in 2023—and beyond.
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DEI continues to be top of mind for executives for the foreseeable future. Expectations for accessibility and psychological safety are changing, and we share how to keep your fingers on the pulse.
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Healthcare organizations can use other high reliability industries as an example for how to approach their work through a safety lens.
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Our 2022 national safety culture in healthcare data highlights key insights and recommended actions to shape how healthcare organizations approach safety culture in 2023.
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An exceptional safety culture is strongly linked to positive safety outcomes for patients and employees alike.
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Safety takeaways for healthcare organizations from the aviation industry’s response to recent near-miss events.
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New data shows perceptions of cleanliness are linked to the patient experience in unexpected ways.
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How listening to patients and employees, and using powerful Press Ganey tech, makes a real difference at Joe DiMaggio Children’s Hospital.
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Press Ganey national workforce data highlights trends for 2023, and provides opportunities for improving the employee and physician experience.
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Addressing quality and safety in healthcare will drive retention, increase engagement, and prevent harm. See healthcare retention strategies for your team.
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Operational friction impacts safety in healthcare. See how Press Ganey’s safety and high reliability consulting can guide you toward zero harm in healthcare.
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Operational friction has far-reaching impacts across an organization. Learn how you can combat friction in your healthcare operations.
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How to support, elevate, and empower the healthcare workforce during these tumultuous times.
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Press Ganey's edge on equity, safety, and zero harm in healthcare in the year ahead.
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The response to patient harm has been marked by litigation and no patient communication until a settlement is reached. This runs counter to healthcare’s mission.
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Press Ganey’s first-ever Human Experience Conference comes to Orlando February 6–8. Mark your calendars, and register today.
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Press Ganey released new data showing hospitals with Magnet designation are on track to see significant improvements in nurse workforce engagement by the end of 2022.
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See how operational friction impacts your organization, from patient acquisition and safety to employee retention and business growth.
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