Broadening the definition of harm
Considering physical and emotional harm in the patient experience.
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Patient & workforce safety
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The value of nursing preventative strategies in reducing hospital-acquired pressure injuries
Press Ganey data shows the importance of nursing care in pressure injury prevention.
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New recommendations to the White House on patient safety
Understanding this report, its recommendations, and all the ways Press Ganey can help your organization improve patient safety and reduce harm.
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Safety: The critical starting point for engaging and retaining staff in healthcare
Safety culture as a core value within your organization is essential to engaging and retaining your healthcare workforce.
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A Midwestern health network keeps its eyes trained on safety
Heightened situational awareness let one network maintain its safety-first focus—even as a pandemic was raging.
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USA Health’s journey to high reliability
The staff at USA Health worked with Press Ganey’s strategic consulting team to reduce Serious Safety Events by 76% and become a highly reliable organization.
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Patient perceptions of safety are critical to the patient experience
Data shows that routinely asking patients about safety is critical to achieving zero harm and delivering an optimal healthcare experience.
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How to innovate new models of care in a competitive market
Human-centered design, employee engagement, and data analysis are the keys to success in healthcare innovation.
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How to create a culture of respect in the healthcare workplace
Learn the six positive effects of creating a culture of respect in the healthcare workplace, and how fostering this culture can transform your healthcare organization.
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Investing in nurse leader development: Enhancing efficiency, quality, and financial performance
Nurse managers with the right knowledge, skills, and abilities can decrease turnover, improve quality care, and generate significant financial savings.
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What makes healthcare workers stay in their jobs? Engaging employees to improve retention.
Understanding the key drivers and top-performing differentiators of employee engagement in healthcare.
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Calling out bullying and incivility in healthcare
The right culture can put an end to workplace bullying and violence against healthcare staff.
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2023 Press Ganey PSO annual report executive summary
The Press Ganey Patient Safety Organization annual report executive summary outlines four foundational areas essential to advancing patient safety in 2023.
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Violence against caregivers is on the rise. Here’s how we stop it.
Building human connections, prioritizing compassion, and building trust is key to reducing violence against healthcare workers.
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How healthcare operational challenges impact different demographics
Experiencing operational friction is more prevalent for some identity groups, and it also has a greater impact on their overall experience.
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How a mid-Atlantic academic medical center improves its response to errors
Learn how this organization worked to establish a just culture, and paved the way for better team member retention and engagement, better patient outcomes, and less unnecessary spending.
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5 lessons from HX23: Top executives share key strategies to transform healthcare in 2023
Top healthcare executives share what they are doing to transform healthcare in 2023—and beyond.
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HX23 ELC session: Diversity, equity, and inclusion as necessities, not 'nice-to-haves'
DEI continues to be top of mind for executives for the foreseeable future. Expectations for accessibility and psychological safety are changing, and we share how to keep your fingers on the pulse.
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See the HX platform in action.
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Sharing lessons learned: The capacity to learn from experience and improve safety in healthcare
Healthcare organizations can use other high reliability industries as an example for how to approach their work through a safety lens.
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Healing without harm: Safety culture trends in healthcare 2023
Our 2022 national safety culture in healthcare data highlights key insights and recommended actions to shape how healthcare organizations approach safety culture in 2023.
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