UC Health: Partnering with Compass One to Improve Perceptions of Clean and Patient Satisfaction
As cleanliness scores continue to fall at hospitals across the country, UC Health has created a model to get back on track.
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As cleanliness scores continue to fall at hospitals across the country, UC Health has created a model to get back on track.
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Chernobyl serves as a cautionary tale about how complex systems can experience tragic outcomes when there is no existing safety culture.
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From PX to employee engagement and beyond, a focus on equity is key to driving optimal outcomes organization-wide.
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A message from Press Ganey’s Chief Safety and Transformation Officer Dr. Tejal Gandhi and Chief Nursing Officer Dr. Jeff Doucette.
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Recap of all the “can’t-miss” moments at Press Ganey’s 2022 National Client Conference: What we learned about the current state and future of healthcare.
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Senior Consultant Mike Hall discusses the challenges caregivers on the front lines face and how to drive resilience and well-being during COVID-19.
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The COVID-19 pandemic has driven across-the-board declines in safety culture. But high reliability strategies will help organizations bounce back stronger.
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Dr. Tejal Gandhi shares 2021 patient safety trends and why hospitals should prioritize patient and workforce safety efforts to pursue zero harm.
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Advancing the goal of zero harm requires optimized reporting systems that deliver actionable insights.
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Data analysis from Press Ganey shows how integral ambulatory safety is to the patient experience.
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An introduction answering commonly asked questions about the Patient Care First (PCF) Patient Experience of Care Survey (PECS).
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An in-depth look at COVID-19's impact on the engagement and experience of healthcare employees and physicians.
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Learn about patients’ evolving perceptions of “clean” and best practices for delivering a safer healthcare environment.
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New data show how healthcare staff perceptions of safety culture differ by race, ethnicity, and gender. Here’s why that matters—and what to do about it.
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Press Ganey data shows safety culture correlates with workforce engagement & patient safety outcomes, in particular falls with injury. Read the blog.
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Strategic Consulting Partner Richard C. Boothman discusses the importance of transparency, honesty, and accountability in pursuing zero harm.
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Press Ganey data shows ties between healthcare employees' intent to stay and perceptions of how diversity & equity are regarded by their employer.
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In honor of Children's Health Month, we're focusing on how to support children’s hospitals in delivering safe, high-quality, family-centered care.
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After the pandemic caused safety scores to dip across healthcare, Press Ganey NDNQI data reveals insights into getting back on track. Download the e-book.
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A retired Navy captain and Press Ganey patient safety consultant reflects on the impact of high reliability organizing (HRO) principles in the response to 9/11.
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