Using AI (the right way) to advance patient safety
Artificial intelligence can transform healthcare—if implemented with intention. Learn how governance, measurement, and transparency ensure AI strengthens safety, equity, and trust.
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Patient & workforce safety
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High Reliability Platform:
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Stronger learning. Safer culture. Better experience.
Press Ganey research links learning, reporting, and safety culture to better patient outcomes. See how data and technology drive safer, higher-quality care.
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AI in healthcare: A powerful tool for safety—if we keep people at the center
AI can close healthcare safety gaps, reduce clinician burden, and predict risks. Learn how to use AI responsibly to advance safety, equity, and trust in patient care.
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Getting ahead of Joint Commission’s new patient safety goal
See how hospitals can meet the Joint Commission’s new National Patient Safety Goal 12. Learn how NDNQI data and insights help nurse leaders improve care quality and ensure compliance.
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Safety without age limits: Why older patients deserve more than our current systems deliver
Older adults face disproportionate safety risks in healthcare. Learn how CMS's Age-Friendly Measure is reshaping care equity and reliability.
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Safety: The soul of patient experience
Feeling safe is as important as being safe. Discover why safety perceptions are a key driver of patient trust.
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Being safe means feeling safe: Safety culture’s impact on experience and outcomes
New data shows safety culture improves outcomes for patients and staff. Learn why it matters now—and what leaders must do to sustain progress.
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A rising tide of safety lifts all patients and employees
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Nursing, safety, and rebuilding trust
How nurse-led transformation is key to rebuilding safety culture, restoring trust, and delivering better outcomes for patients and care teams alike.
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Transforming healthcare through safety culture
Stronger safety cultures start with trust. Explore key strategies to support and retain healthcare teams in 2025 and beyond.
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Trust in a time of uncertainty
Amid workforce challenges and rising uncertainty, healthcare organizations can restore trust by hardwiring teamwork, ensuring fairness, and prioritizing high reliability.
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Safety in 2025: Insights from Press Ganey’s annual PSO report
Press Ganey’s 2025 PSO report reveals key safety risks, equity gaps, and strategies for building high reliability organizations in healthcare. Read the blog for more.
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2025 Press Ganey Patient Safety Organization annual report executive summary
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What is Press Ganey’s High Reliability Platform (HRP)?
Here are the five HRO principles and why they matter if you’re an organization that prioritizes patient safety. Read to learn more.
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Where consumer experience and safety meet
Explore how aligning consumer experience with safety helps healthcare organizations build trust and deliver better care.
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In defense of zero harm: Why healthcare needs impossible goals in 2025
Zero harm isn’t perfection—it’s progress. By prioritizing safety, transparency, and system-wide change, healthcare can reduce harm and improve outcomes for patients and caregivers alike.
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Safety: The unsung hero of member experience
Learn how focusing on patient safety drives better member experiences, improves Star Ratings, builds trust with health plan members, and reduces disenrollment in a competitive landscape.
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3 little words: A CXO’s love letter to healthcare
A routine checkup led to three life-changing words: 'You have cancer.' Read Press Ganey CXO's personal journey, underscoring the importance of trust, transparency, and human-centered care.
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See the HX platform in action.
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Insights from HX25: Artificial and emotional intelligence are building social capital
AI and innovation are reshaping healthcare—but safety, trust, and the human touch remain essential. Explore key HX25 insights on reliability, consumer expectations, and the next 40 years.
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AI for safety leaders: How will emerging technology impact our daily work in healthcare?
See how AI is transforming healthcare safety by enhancing decision-making, improving event detection, and empowering leaders to proactively address risks, ensuring better, safer care for patients.
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