Trust in a time of uncertainty
Amid workforce challenges and rising uncertainty, healthcare organizations can restore trust by hardwiring teamwork, ensuring fairness, and prioritizing high reliability.
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Patient & workforce safety
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High Reliability Platform:
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Safety in 2025: Insights from Press Ganey’s annual PSO report
Press Ganey’s 2025 PSO report reveals key safety risks, equity gaps, and strategies for building high reliability organizations in healthcare. Read the blog for more.
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2025 Press Ganey Patient Safety Organization annual report executive summary
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What is Press Ganey’s High Reliability Platform (HRP)?
Here are the five HRO principles and why they matter if you’re an organization that prioritizes patient safety. Read to learn more.
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Where consumer experience and safety meet
Explore how aligning consumer experience with safety helps healthcare organizations build trust and deliver better care.
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In defense of zero harm: Why healthcare needs impossible goals in 2025
Zero harm isn’t perfection—it’s progress. By prioritizing safety, transparency, and system-wide change, healthcare can reduce harm and improve outcomes for patients and caregivers alike.
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Safety: The unsung hero of member experience
Learn how focusing on patient safety drives better member experiences, improves Star Ratings, builds trust with health plan members, and reduces disenrollment in a competitive landscape.
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3 little words: A CXO’s love letter to healthcare
A routine checkup led to three life-changing words: 'You have cancer.' Read Press Ganey CXO's personal journey, underscoring the importance of trust, transparency, and human-centered care.
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Insights from HX25: Artificial and emotional intelligence are building social capital
AI and innovation are reshaping healthcare—but safety, trust, and the human touch remain essential. Explore key HX25 insights on reliability, consumer expectations, and the next 40 years.
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AI for safety leaders: How will emerging technology impact our daily work in healthcare?
See how AI is transforming healthcare safety by enhancing decision-making, improving event detection, and empowering leaders to proactively address risks, ensuring better, safer care for patients.
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3 critical strategic themes for 2025
Discover three strategies healthcare leaders must embrace in 2025: harnessing AI, addressing physician well-being, and fostering cultures of safety, respect, and reliability.
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Healthcare’s evolution: Key takeaways from 2024
Deep dive into healthcare’s evolution in 2024, highlighting social capital, AI innovations, patient safety, and strategies for resilience amid financial pressures and workforce challenges.
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Maximizing AI’s potential in healthcare safety
See how AI is transforming healthcare safety and improving patient care, as well as safety leaders' role in ensuring ethical, transparent, and equitable AI use in healthcare systems.
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Enhancing healthcare safety with artificial intelligence: Insights for health system executives
See how AI is transforming patient safety. Learn why understanding the implications of AI is crucial for healthcare leaders and how it significantly reduces harm in healthcare.
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Press Ganey joins leading organizations in White House commitment to healthcare safety
Press Ganey's Chief Safety and Transformation Officer shares her experience and key takeaways at the White House for World Patient Safety Day 2024.
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World Patient Safety Day: Celebrating milestones and charting the course ahead
In honor of World Patient Safetey Day, Dr. Tejal Gandhi, Press Ganey Chief Safety and Transformation Officer, reflects on 25 years of patient safety and the ongoing journey toward zero harm.
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A data-driven approach to coaching makes all the difference
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Shifts in safety: Trends shaping 2024 from Press Ganey’s PSO
Discover national safety trends in healthcare and learn how the Press Ganey PSO helps organizations achieve zero harm with data-driven insights and collaboration.
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See the HX platform in action.
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CMS issues final ruling to include Patient Safety Structural Measure to strengthen systems for safety
CMS considers a new quality measure to assess how well hospitals have implemented strategies and practices to strengthen systems for safety.
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Safety in healthcare 2024
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