4 Fundamentals to Transform Safety Culture
Learn how Inspira Health reduced patient and workforce harm 90% through a renewed commitment to safety culture and high reliability organizing (HRO) skills.
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How to Get Started with Service Recovery in Healthcare
A service recovery strategy helps improve the patient experience and drive patient loyalty. Get started with these 4 steps.
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From One Battlefield to Another: Designing Structures to Win During an Extended Healthcare Crisis
Key strategies to develop resilient teams and reinforce best practices during hard times.
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4 Things Every Healthcare Leader Should Know About Human-Centered Design
Taking a human-centered approach to designing the patient and workforce experience is crucial for providing better care and improving workflows.
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Addressing the Changing Patient Perceptions of Clean
Learn about patients’ evolving perceptions of “clean” and best practices for delivering a safer healthcare environment.
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Compass One Breaks Down Barriers to the Bedside for Nonclinical Support Staff
The COVID-19 pandemic forced staffing adjustments, but Compass One Healthcare ensured the high standards of nonclinical support staff were maintained.
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Equity Partnership: How Mount Sinai Builds a Foundation for Health Equity
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iRound Solution Platform Overview
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PGFusion Integrated Platform Overview
Press Ganey's integrated healthcare experience platform, PGFusion, empowers you to drive improvements across the care continuum. See a demo.
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56 Seconds to Connect with Your Patient
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