How Workforce Perceptions of Safety Culture Differ by Race, Ethnicity, and Gender
New data show how healthcare staff perceptions of safety culture differ by race, ethnicity, and gender. Here’s why that matters—and what to do about it.
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Leadership Development
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Performance Starts with Empowerment: Intermountain Healthcare at NCC 2022
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Each Hospital Is Part of a Community: Methodist Le Bonheur Healthcare at NCC 2022
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Keep Zero Harm at the Heart of Care Transformation: Tejal Gandhi at NCC 2022
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Speak Like a Human: Vanderbilt University Medical Center at NCC 2022
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Don't Forget to Recharge: Sheryl Crow at NCC 2022
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Think of Patients as Customers: Duly Health and Care at NCC 2022
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Employee and Physician Engagement: Insights and Trends from COVID-19
An in-depth look at COVID-19's impact on the engagement and experience of healthcare employees and physicians.
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Workforce Well-Being Collaborative: Caregiver Staffing Crisis - Real Solutions for Today's Biggest Challenges
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Workforce Well-Being Collaborative: Mindfulness for Skeptics - Proven Ways to Combat Burnout, Promote Decompression, and Retain Staff
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4 Things Every Healthcare Leader Should Know About Human-Centered Design
Taking a human-centered approach to designing the patient and workforce experience is crucial for providing better care and improving workflows.
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Addressing the Changing Patient Perceptions of Clean
Learn about patients’ evolving perceptions of “clean” and best practices for delivering a safer healthcare environment.
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Assessing Performance During Rapid Change
The pandemic has ushered in monumental shifts in healthcare. Read how organizations are improving and learning key lessons during times of change.
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Caregiver Crisis: How to Confront Challenges to Coordinated Care
As the pandemic strains health systems and new variants emerge, it’s critical to address challenges to coordinated care and optimize teamwork.
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Better Outcomes Require Senior Managers' Commitment to a Strong Safety Culture
Press Ganey data shows safety culture correlates with workforce engagement & patient safety outcomes, in particular falls with injury. Read the blog.
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How Joe DiMaggio Children's Delivers Award-Winning PX
Learn how Press Ganey helped this top pediatric hospital enhance the patient experience, foster a culture of leaders, and focus on family-centered care.
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Honesty Really Is the Best Policy: The Importance of Transparency in Pursuing Zero Harm
Strategic Consulting Partner Richard C. Boothman discusses the importance of transparency, honesty, and accountability in pursuing zero harm.
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Workforce Well-Being Collaborative: Burnout Lessons Learned From The Military
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Why Healthcare Diversity and Equity Are Central to Employee Retention
Press Ganey data shows ties between healthcare employees' intent to stay and perceptions of how diversity & equity are regarded by their employer.
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RN Crisis: At UCLA Health, Leadership Must be Visible, Accessible, and Transparent
Press Ganey shares how UCLA Health listened to unit managers to improve its leadership structure and transparency between directors and the C-Suite.
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