How workforce perceptions of safety culture differ by race, ethnicity, and gender
New data show how healthcare staff perceptions of safety culture differ by race, ethnicity, and gender. Here’s why that matters—and what to do about it.
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Diversity, Equity, Inclusion (DEI)
Press Ganey shares your dedication to addressing healthcare disparities and the impact of inequities on patients and our industry's caregivers.
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What to know about using data to improve diversity, equity, and inclusion
Healthcare organizations have been further compelled to review and address care inequity. Read how leaders can dive into the data to better understand gaps.
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Assessing performance during rapid change
The pandemic has ushered in monumental shifts in healthcare. Read how organizations are improving and learning key lessons during times of change.
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Caregiver crisis: How to confront challenges to coordinated care
As the pandemic strains health systems and new variants emerge, it’s critical to address challenges to coordinated care and optimize teamwork.
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Why healthcare diversity and equity are central to employee retention
Press Ganey data shows ties between healthcare employees' intent to stay and perceptions of how diversity & equity are regarded by their employer.
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Caregiver crisis: Creating a sense of belonging—the secret weapon for reducing first-year nursing turnover
With the nursing shortage reaching crisis levels, new data reveals the primary drivers of RN turnover and key strategies for nurse retention.
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Breaking down silos to advance caregiver and patient outcomes
Dr. Tejal Gandhi, Press Ganey’s Chief Safety & Transformation Officer, explores the critical links between safety culture, inclusion, engagement, and outcomes.
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Caregiver crisis: 4 immediate interventions every leader should consider
COVID-19 has drained the healthcare workforce physically, mentally, and emotionally. This blog in a 6-part series outlines 4 interventions to support caregivers.
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Caregiver crisis: Tackling workplace violence and compassion fatigue in healthcare
To protect employees from abuse prompted by unvaccinated patients, bias, and discrimination, healthcare leaders must transform their culture and have a plan.
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Supporting patient safety requires higher employee engagement
The relationship between employee engagement and patient safety is critical in healthcare as an uptick in COVID-19 hospitalizations test a burnt-out workforce.
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Taking industry-wide action in patient and workforce safety
Press Ganey's Dr. Tejal Gandhi, Co-Chair of the National Steering Committee for Patient Safety, shares 6 key ways to reduce patient and workforce harm.
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Leveraging your survey & analytic strategy to support equity
Telemedicine emerged early in the pandemic as an effective option to safely meet patients’ ambulatory care needs and minimize the risk of COVID-19 spread.
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COVID-19, the new consumerism, and building trust
Using insights and AI-driven analyses of patient comments, this COVID-19 special report provides recommendations for measuring and building patient trust.
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New Era of Healthcare, Episode 4: Diversity, equity, & inclusion: How do we get there?
Press Ganey leaders explore what lies ahead for healthcare organizations on the DEI journey for a more diverse, equitable, and inclusive workforce culture.
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New era of healthcare, episode 2: Female physicians in the workforce
Press Ganey clinical leaders discuss national data around physician workforce gender gaps and how leaders can close these gaps and foster an inclusive culture.
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Equity Partnership: Creating and sustaining a strategy to support workforce DEI
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Press Ganey and former U.S. Surgeon General partner to advance equity
Press Ganey's Equity Partnership showed Dr. Jerome Adams how the industry analyzes race and ethnicity data to capture more patient and caregiver voices.
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Addressing COVID-19 vaccine hesitancy among at-risk populations
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Equity Partnership: How Mount Sinai builds a foundation for health equity
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Building workforce trust: Lessons from COVID-19
Press Ganey data confirm that patients and families trust and recognize the tireless efforts of their caregivers and the healthcare workforce during COVID-19.
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