New data show how staff perceptions of safety culture in healthcare differ by race, ethnicity, and gender. Here’s why that matters—and what to do about it.
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Healthcare organizations have been further compelled to review and address care inequity. Read how leaders can dive into the data to better understand gaps.
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The pandemic ushered in monumental shifts in healthcare performance and delivery. Learn how organizations improve performance during times of change.
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As the pandemic strains health systems and new variants emerge, it’s critical to address challenges to coordinated care and optimize teamwork.
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Press Ganey data shows ties between healthcare employees' intent to stay and perceptions of how diversity & equity are regarded by their employer.
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With the nursing shortage reaching crisis levels, new data reveals the primary drivers of RN turnover and key strategies for nurse retention.
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Dr. Tejal Gandhi, Press Ganey’s Chief Safety & Transformation Officer, explores the critical links between safety culture, inclusion, engagement, and outcomes.
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COVID-19 has drained the healthcare workforce physically, mentally, and emotionally. This blog in a 6-part series outlines 4 interventions to support caregivers.
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To protect employees from abuse prompted by unvaccinated patients, bias, and discrimination, healthcare leaders must transform their culture and have a plan.
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The relationship between employee engagement and patient safety is critical in healthcare as an uptick in COVID-19 hospitalizations test a burnt-out workforce.
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Press Ganey's Dr. Tejal Gandhi, Co-Chair of the National Steering Committee for Patient Safety, shares 6 key ways to reduce patient and workforce harm.
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Telemedicine emerged early in the pandemic as an effective option to safely meet patients’ ambulatory care needs and minimize the risk of COVID-19 spread.
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Using insights and AI-driven analyses of patient comments, this COVID-19 special report provides recommendations for measuring and building patient trust.
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Press Ganey leaders explore what lies ahead for healthcare organizations on the DEI journey for a more diverse, equitable, and inclusive workforce culture.
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Press Ganey clinical leaders discuss national data around physician workforce gender gaps and how leaders can close these gaps and foster an inclusive culture.
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Press Ganey's Equity Partnership showed Dr. Jerome Adams how the industry analyzes race and ethnicity data to capture more patient and caregiver voices.
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Press Ganey data confirm that patients and families trust and recognize the tireless efforts of their caregivers and the healthcare workforce during COVID-19.
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