Addressing the changing patient perceptions of clean

Learn about patients’ evolving perceptions of “clean” and best practices for delivering a safer healthcare environment.

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June 15 webinar: Employee crowdsourcing ideas to engage the front lines

Cedars-Sinai's Chief PX Officer on the next evolution of patient experience

How do healthcare organizations improve patient experience? Cedars-Sinai's Chief PX Officer’s own healthcare journey led him to a fresh approach built on natural curiosity.

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12 days ago

Don’t just check the box: Implementing best in class HX tools to unlock growth for ambulatory surgery

Learn how a holistic Human Experience platform in healthcare can reduce friction and drive patient acquisition to help grow your ambulatory surgery business.

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27 days ago

Beyond the survey question: How ECU Health uses Dynamic Surveying to gain robust patient feedback

Hear how ECU Health PX leaders use Dynamic Surveying to drive patient feedback with rotating question banks and survey personalization to select groups.

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about 1 month ago

Hope as a patient-centered outcome

Exploring where hope and health intersect, and key actions to build optimism into the patient experience.

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about 1 month ago

How Digital Focus Groups capture next-level feedback

Go deep into a particular topic, ask questions, and listen to your participants to truly understand the stories behind the human experience.

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about 1 month ago

Imagine new ways to gather feedback with Crowdsourcing

Imagine a new way of gathering feedback, one that engages people in solving problems. Crowdsourcing is totally flexible with time, so participants can take action when it suits them.

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2 months ago

5 lessons from HX23: Top executives share key strategies to transform healthcare in 2023

Top healthcare executives share what they are doing to transform healthcare in 2023—and beyond.

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4 months ago

HX23 ELC session: Diversity, equity, and inclusion as necessities, not 'nice-to-haves'

DEI continues to be top of mind for executives for the foreseeable future. Expectations for accessibility and psychological safety are changing, and we share how to keep your fingers on the pulse.

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5 months ago

Operational friction causes physical and emotional harm to patients and the healthcare workforce

Operational friction impacts safety in healthcare. See how Press Ganey’s safety and high reliability consulting can guide you toward zero harm in healthcare.

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5 months ago

5 key employee retention trends of 2022

Key takeaways from this year’s employee retention data, including insights around decompression, activation, and resilience, to inform your workforce strategy in 2023.

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6 months ago

How Joe DiMaggio Children's Hospital supports their staff to drive success

Learn how Joe DiMaggio Children's Hospital supports their healthcare staff to drive success through their partnership with Press Ganey. Watch the video.

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7 months ago

How Broward Health empowers nurses and builds a foundation for successful careers

Press Ganey’s proactive listening tools help one nurse manager make positive changes and grow the next generation of nurse leadership.

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7 months ago

How Joe DiMaggio Children's Hospital connects with patients using iRound

Learn how nurses and healthcare staff at Joe DiMaggio Children's Hospital connect with patients using digital rounding solution, iRound. Watch the video.

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Workforce and engagement surveys in action

See how Press Ganey helps The University of Kansas Health System, Emory Healthcare, and Tampa General Hospital combat burnout and reduce turnover.

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How Joe DiMaggio Children's delivers award-winning PX

Learn how Press Ganey helped this top pediatric hospital enhance the patient experience, foster a culture of leaders, and focus on family-centered care.

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4 fundamentals to transform safety culture

Learn how Inspira Health reduced patient and workforce harm 90% through a renewed commitment to safety culture and high reliability organizing (HRO) skills.

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