Is service line intelligence the missing metric in your growth strategy?
Strong patient experience doesn’t guarantee market growth. Learn how service line brand intelligence reveals what drives consumer choice in specialty care.
Read blog
Brand reputation
-
-
Loading, please wait
Error - something went wrong!
Reputation solution:
Get a demoThank you!
-
Unifying PX and CX: A smarter patient feedback strategy
Boost patient reviews and stay CMS compliant with a unified patient experience and consumer experience strategy for smarter healthcare feedback.
Read blog
-
Reputation management: Build trust, grow your brand
Your online reputation can affect your brand. Our healthcare reputation management solution lets you track patient feedback to help you attract and retain patients.
Read blog
-
The age of the empowered patient
Today's healthcare journey begins long before the first appointment. See how access, transparency, and frictionless experiences improve trust, connection, and compassion.
Read blog
-
Where consumer experience and safety meet
Explore how aligning consumer experience with safety helps healthcare organizations build trust and deliver better care.
Read blog
-
When to use patient surveys vs. online reviews
In today’s digital-first world, patient feedback is a strategic asset. Learn how surveys and reviews work together to drive trust, loyalty, and healthcare brand growth.
Read blog
-
Online appointment scheduling: The last mile of patient access and acquisition
Patients expect healthcare to be as easy to access as any other service. Learn why seamless online scheduling is now a make-or-break factor in patient choice and experience.
Read blog
-
How will AI disrupt healthcare consumer experience?
See how AI is revolutionizing the healthcare consumer experience, from improving access and outcomes to enhancing patient engagement and trust. Explore key trends and insights.
Read blog
-
3 little words: A CXO’s love letter to healthcare
A routine checkup led to three life-changing words: 'You have cancer.' Read Press Ganey CXO's personal journey, underscoring the importance of trust, transparency, and human-centered care.
Read blog
-
Consumer experience in healthcare
Read e-book
-
Navigating the healthcare market
Learn how healthcare organizations can boost visibility and connect with their communities by optimizing their online presence.
Read blog
-
What's next in healthcare consumer experience?
Healthcare's digital shift bridges consumer expectations and patient care with personalization, transparency, and trust—reshaping the journey through accurate data, reviews, and digital tools
Read blog
-
Unlocking the power of NPS in healthcare
Learn how net promoter score (NPS) empowers healthcare organizations to understand and improve the patient experience and consumer experience.
Read blog
-
Unlocking patient acquisition: The essential role of market research in healthcare
Unlock patient acquisition with AI-powered market research. Understand your audience and brand perception. Drive growth with Press Ganey's innovative healthcare consumer technology.
Read blog
-
Loading, please wait
Error - something went wrong!
See the HX platform in action.
Thank you!
-
How generative AI Overviews are transforming healthcare information search
See how AI technology like Google AI Overviews is changing the way patients find providers. Learn key strategies to optimize your online presence and attract more patients.
Read blog
-
Understanding brand perception
Read e-book
-
High standards, high stakes: How healthcare provider reviews drive patient choice
Online doctor reviews build trust and drive consumer choice. See how online reviews are a critical factor on a patient's healthcare journey.
Read blog
-
Consumer experience in 2023, and its critical role in PX
Healthcare consumerism significantly influences the patient customer journey and your patient acquisition strategies. See how to improve your healthcare digital front door.
Read blog
-
How AdventHealth mastered deep social listening and increased review volume 307% in one year
Press Ganey’s consumer experience (CX) solutions helped the national health system fortify its online presence and reputation.
Read e-book
-
HX23 ELC session: Forsta executive panel featuring Charles Schwab, Best Buy, and U.S. Bank
We're tapping into other verticals to learn how to spark radical disruption to transform the consumer experience.
Watch video
-
Loading more...
