3 Lessons from Chernobyl for High Reliability Organizations
Chernobyl serves as a cautionary tale about how complex systems can experience tragic outcomes when there is no existing safety culture.
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How to Use Human-Centered Design to Reframe PX and Drive Positive, Sustainable Change
Hear how Thomas Jefferson University Hospitals leverages human-centered design to improve PX and the employee experience. View the on-demand webinar.
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From One Battlefield to Another: Improving Caregiver Well-Being in the Face of COVID-19
Senior Consultant Mike Hall discusses the challenges caregivers on the front lines face and how to drive resilience and well-being during COVID-19.
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Build Equity into Your Data Strategy: Mount Sinai Health System at NCC 2022
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Performance Starts with Empowerment: Intermountain Healthcare at NCC 2022
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Each Hospital Is Part of a Community: Methodist Le Bonheur Healthcare at NCC 2022
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Focus on DEI to Retain Workers: Deirdre Mylod and Casey Willis-Abner at NCC 2022
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Looking to the Future: Patient Safety Trends
Dr. Tejal Gandhi shares 2021 patient safety trends and why hospitals should prioritize patient and workforce safety efforts to pursue zero harm.
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Employee and Physician Engagement: Insights and Trends from COVID-19
An in-depth look at COVID-19's impact on the engagement and experience of healthcare employees and physicians.
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Workforce Well-Being Collaborative: Caregiver Staffing Crisis - Real Solutions for Today's Biggest Challenges
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Workforce Well-Being Collaborative: Mindfulness for Skeptics - Proven Ways to Combat Burnout, Promote Decompression, and Retain Staff
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Addressing the Changing Patient Perceptions of Clean
Learn about patients’ evolving perceptions of “clean” and best practices for delivering a safer healthcare environment.
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How Workforce Perceptions of Safety Culture Differ by Race, Ethnicity, and Gender
New data show how healthcare staff perceptions of safety culture differ by race, ethnicity, and gender. Here’s why that matters—and what to do about it.
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Assessing Performance During Rapid Change
The pandemic has ushered in monumental shifts in healthcare. Read how organizations are improving and learning key lessons during times of change.
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Caregiver Crisis: How to Confront Challenges to Coordinated Care
As the pandemic strains health systems and new variants emerge, it’s critical to address challenges to coordinated care and optimize teamwork.
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Better Outcomes Require Senior Managers' Commitment to a Strong Safety Culture
Press Ganey data shows safety culture correlates with workforce engagement & patient safety outcomes, in particular falls with injury. Read the blog.
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Honesty Really Is the Best Policy: The Importance of Transparency in Pursuing Zero Harm
Strategic Consulting Partner Richard C. Boothman discusses the importance of transparency, honesty, and accountability in pursuing zero harm.
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Workforce Well-Being Collaborative: Burnout Lessons Learned From The Military
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Why Healthcare Diversity and Equity Are Central to Employee Retention
Press Ganey data shows ties between healthcare employees' intent to stay and perceptions of how diversity & equity are regarded by their employer.
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RN Crisis: At UCLA Health, Leadership Must be Visible, Accessible, and Transparent
Press Ganey shares how UCLA Health listened to unit managers to improve its leadership structure and transparency between directors and the C-Suite.
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