Turning continuous listening into ongoing employee engagement
See how this Florida-based medical center increased employee engagement 19 points, while driving down turnover, using Press Ganey surveys and technology.
Read case study
Client success stories
-
-
Loading, please wait
Error - something went wrong!
See the HX platform in action.
Thank you!
-
Loading, please wait
Error - something went wrong!
Talk to an expert
Thank you!
-
Loading, please wait
Error - something went wrong!
Stay in the know. Join our email list.
Thank you!
-
How authentic reviews put this academic medical center back in control of their own story
See how they fast-tracked Press Ganey’s solution for publicizing patients’ ratings and reviews of doctors— boosting their online visibility and earning consumer confidence.
Read case study
-
A Midwestern health network keeps its eyes trained on safety
Heightened situational awareness let one network maintain its safety-first focus—even as a pandemic was raging.
Read case study
-
USA Health’s journey to high reliability
The staff at USA Health worked with Press Ganey’s strategic consulting team to reduce Serious Safety Events by 76% and become a highly reliable organization.
Read case study
-
How a Midwest health plan improves the patient experience for millions of members
The plan works with Press Ganey’s strategic consulting team to train office staff and providers on how to make patients feel welcome and heard, while helping leaders better support their teams.
Read case study
-
How AdventHealth mastered deep social listening and increased review volume 307% in one year
Press Ganey’s consumer experience (CX) solutions helped the national health system fortify its online presence and reputation.
Read case study
-
How ECU Health crowdsources employees to connect with staff and boost engagement
Organizational listening has empowered ECU Health to improve the connection with employees, leading to improved engagement across the board.
Read case study
-
4 systemic changes that drive zero harm and just culture
Learn how a large mid-Atlantic health system achieves a just culture by improving employee experience, as well as safety and quality.
Read case study
-
Press Ganey’s rapid improvement strategy lifts a Northeastern plan to the sweet spot of 4.5 stars
Learn how Press Ganey’s strategic consulting team helped this nonprofit get its customer service performance back on track in the wake of COVID-19.
Read case study
-
Vanderbilt’s dynamic, data-driven approach to personalizing care
Learn how Vanderbilt Health uses Press Ganey's HX platform to gather patient feedback, increase service recovery, and further personalize the patient experience.
Read case study
-
Agility in action: How Northwell uses next-gen listening tools to get critical community feedback at record speed
Northwell Health faced a pressing challenge with changing state mask mandates. Learn how they used powerful Press Ganey tools to quickly glean patient feedback.
Read blog
-
How a mid-Atlantic academic medical center improves its response to errors
Learn how this organization worked to establish a just culture, and paved the way for better team member retention and engagement, better patient outcomes, and less unnecessary spending.
Read case study
-
5 lessons from HX23: Top executives share key strategies to transform healthcare in 2023
Top healthcare executives share what they are doing to transform healthcare in 2023—and beyond.
Read blog
-
HX23 ELC session: Human Experience healthcare: Where cutting-edge technology meets the human touch
These visionary experience leaders share how they put the Human Experience at the heart of healthcare.
Watch video
-
HX23 ELC session: Forsta executive panel featuring Charles Schwab, Best Buy, and U.S. Bank
We're tapping into other verticals to learn how to spark radical disruption to transform the consumer experience.
Watch video
-
HX23 ELC session: Refresh, renew, reset: Nursing's strategic roadmap for the future
Nursing executives share tried-and-true techniques to make nurse leaders future-ready.
Watch video
-
HX23 ELC session: Diversity, equity, and inclusion as necessities, not 'nice-to-haves'
DEI continues to be top of mind for executives for the foreseeable future. Expectations for accessibility and psychological safety are changing, and we share how to keep your fingers on the pulse.
Watch video
-
HX23 ELC session: Healthcare CEO panel with top-performing health systems
Hear from CEOs from the nation's top-performing health systems on disruptions and advancements in digital health—plus what it takes to thrive in this dynamic environment.
Watch video
-
Baptist Health South Florida increases review volume by 376% and boosts overall star rating
Learn how Baptist Health South Florida transformed its online presence with a renewed focus on patient feedback.
Read case study
-
Virtua Health’s culture of belonging transcends work locations and backgrounds
Learn how Virtua Health used Press Ganey surveys, research, and best practices to boost employee engagement amid the pandemic—and while acquiring a new health system.
Read case study
-
Loading more...
