Addressing the Changing Patient Perceptions of Clean
Learn about patients’ evolving perceptions of “clean” and best practices for delivering a safer healthcare environment.
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Employee Experience
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Driving Nurse Retention Through Diversity, Equity, and Inclusion
New data shows that a focus on DEI can improve RN engagement and drive stronger nurse retention.
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Flight Risk Analytics: GET A DEMO
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“Eliminate, Automate, Delegate”: The 3 Questions That Help Health First Reduce Nurse Burnout
Central Florida’s Health First is taking steps to reduce nurse burnout and ensure nurses are working at the top of their license.
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How to Use Human-Centered Design to Reframe PX and Drive Positive, Sustainable Change
Hear how Thomas Jefferson University Hospitals leverages human-centered design to improve PX and the employee experience. View the on-demand webinar.
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Transforming Healthcare into a System of Gratitude and Love
Press Ganey Chief Experience Officer Chrissy Daniels on using love to bridge the patient and caregiver experience during COVID-19 and beyond.
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From One Battlefield to Another: Bring Back the Fun to Drive Resilience, Engagement, and Pride
Senior Consultant Mike Hall discusses the importance of celebration in retaining and empowering teams.
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3 Ways Equity Impacts Healthcare Performance
From PX to employee engagement and beyond, a focus on equity is key to driving optimal outcomes organization-wide.
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From One Battlefield to Another: Designing Structures to Win During an Extended Healthcare Crisis
Key strategies to develop resilient teams and reinforce best practices during hard times.
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From One Battlefield to Another: How to Foster Leadership and Retain Top Performers
Senior Consultant Mike Hall on key strategies to support and cultivate leadership in healthcare.
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10 Healthcare Leaders on Transforming Healthcare: Inside NCC 2022
Recap of all the “can’t-miss” moments at Press Ganey’s 2022 National Client Conference: What we learned about the current state and future of healthcare.
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From One Battlefield to Another: Improving Caregiver Well-Being in the Face of COVID-19
Senior Consultant Mike Hall discusses the challenges caregivers on the front lines face and how to drive resilience and well-being during COVID-19.
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Safety Culture Trends
The COVID-19 pandemic has driven across-the-board declines in safety culture. But high reliability strategies will help organizations bounce back stronger.
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Build Equity into Your Data Strategy: Mount Sinai Health System at NCC 2022
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Each Hospital Is Part of a Community: Methodist Le Bonheur Healthcare at NCC 2022
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Keep Zero Harm at the Heart of Care Transformation: Tejal Gandhi at NCC 2022
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Focus on DEI to Retain Workers: Deirdre Mylod and Casey Willis-Abner at NCC 2022
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Lead with Compassion and Vulnerability: Bozeman Health at NCC 2022
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Employee and Physician Engagement: Insights and Trends from COVID-19
An in-depth look at COVID-19's impact on the engagement and experience of healthcare employees and physicians.
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Workforce Well-Being Collaborative: Caregiver Staffing Crisis - Real Solutions for Today's Biggest Challenges
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Workforce Well-Being Collaborative: Mindfulness for Skeptics - Proven Ways to Combat Burnout, Promote Decompression, and Retain Staff
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