Empowering the patient journey: Insights from Epic’s Users Group Meeting
Press Ganey and Epic's shared vision to address not only the physical, but also the emotional, mental, and social aspects of patient care.
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Press Ganey and Epic's shared vision to address not only the physical, but also the emotional, mental, and social aspects of patient care.
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Discover the complexities of the patient journey in accessing healthcare and the impact of Star Ratings on plan revenue.
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Employee engagement is highly correlated with patient experience, safety culture, and DEI. Focusing on engagement can jump-start a positive cycle of improvement across healthcare organizations.
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Data shows that routinely asking patients about safety is critical to achieving zero harm and delivering an optimal healthcare experience.
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NarrativeDX comment analytics: Get a demo
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CMS endorses digital-first, inclusive, patient-centered survey strategies in its inpatient final rule.
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What makes patients pick healthcare providers? And what keeps them coming back? It comes down to ease of access and customer service in healthcare.
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A large health plan hired Press Ganey’s strategic consulting team to help a not-for-profit health system get patients to better understand their care plans.
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A small hospital makes compassion a unifying theme in the emergency department.
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Key insights from industry trailblazers on the future of Human Experience and healthcare innovation.
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Mount Sinai Health System leaders share how patient experience has become the Human Experience in healthcare and how Press Ganey helps their team. View the video.
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Getting "back to basics" means more than returning to normal—we must refocus our priorities on Human Experience healthcare.
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How do healthcare organizations improve patient experience? Cedars-Sinai's Chief PX Officer’s own healthcare journey led him to a fresh approach built on natural curiosity.
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Hear how ECU Health PX leaders use Dynamic Surveying to drive patient feedback with rotating question banks and survey personalization to select groups.
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In honor of PX Week 2023, we’re highlighting the inspiring work of our clients who are transforming what it means to provide quality care.
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Exploring where hope and health intersect, and key actions to build optimism into the patient experience.
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Northwell Health faced a pressing challenge with changing state mask mandates. Learn how they used powerful Press Ganey tools to quickly glean patient feedback.
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How listening to patients and employees, and using powerful Press Ganey tech, makes a real difference at Joe DiMaggio Children’s Hospital.
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Learn how Health First improved their patient survey ratings by enhancing their listening strategies and incorporating patient feedback.
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See how Joe DiMaggio Children's Hospital is leading with love for their patients and families. View the video.
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