Innovating Together: Press Ganey KidsX Accelerator
Rachel Biblow shares the innovation and partnership that the Press Ganey KidsX Accelerator will bring to patients, families, and caregivers. View the video.
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Rachel Biblow shares the innovation and partnership that the Press Ganey KidsX Accelerator will bring to patients, families, and caregivers. View the video.
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From PX to employee engagement and beyond, a focus on equity is key to driving optimal outcomes organization-wide.
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An introduction to the Global and Professional Direct Contracting (GPDC) Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey.
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5 proven strategies to achieve new levels of patient acquisition, loyalty, and retention during COVID-19 and beyond.
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KidsX pairs the nation’s leading start-ups with ambitious pediatric institutions to drive innovation using Press Ganey data, tools, and mentorship. Learn how.
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The COVID-19 pandemic has driven across-the-board declines in safety culture. But high reliability strategies will help organizations bounce back stronger.
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Today's consumer experience has a greater impact on the patient experience than ever before—and vice versa. Learn how to build an ironclad CX strategy that drives PX scores.
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An introduction to the In-Center Hemodialysis (ICH) Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey.
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An in-depth look at COVID-19's impact on the engagement and experience of healthcare employees and physicians.
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In 2021, the healthcare industry saw a “great migration” of patients—which could signal troubling challenges with loyalty and retention in the long term.
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New data show how healthcare staff perceptions of safety culture differ by race, ethnicity, and gender. Here’s why that matters—and what to do about it.
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An introduction to HCAHPS patient surveys answering commonly asked questions about reporting periods, expectations, administration modes, and more.
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Healthcare organizations have been further compelled to review and address care inequity. Read how leaders can dive into the data to better understand gaps.
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The pandemic has ushered in monumental shifts in healthcare. Read how organizations are improving and learning key lessons during times of change.
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Press Ganey data shows safety culture correlates with workforce engagement & patient safety outcomes, in particular falls with injury. Read the blog.
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Press Ganey surveyed 1,140+ healthcare consumers to discover the behaviors and preferences driving their healthcare decisions. Download the E-Book.
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An introduction to OAS CAHPS surveys answering commonly asked questions about reporting periods, expectations, administration modes, and more.
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CMS made updates to payment rates and policies and took steps to support safe patient care and increase price transparency.
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