CMS Looks to Expand Equity Measurement: Here’s What You Need to Know
Inside CMS’s latest efforts to measure and include equity in its programs.
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Health Plan Member Experience
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Patient and Member Experience: 2 Sides of the Same Coin
Collaboration between payers and providers is critical for improving the patient experience. Their efforts represent two sides of the same coin.
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Turning the Tide: A New Focus on Patient Experience
Revisions to the Medicare Advantage star rating scoring system mean payers and providers alike need an increased focus on patient experience.
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QHP Survey 101: What This Member Survey Means for Quality Health Plans
An introduction to the Quality Health Plan (QHP) Enrollee Survey.
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The Future of Star Ratings and Reimbursement: How Providers and Payers Can Partner to Improve PX, MX, and Quality of Care
Discover the ins and outs of provider and payer star ratings and how to drive measurable improvements in the patient experience. View the webinar recording.
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MA-PDP CAHPS 101: What This Survey Means for Medicare Advantage and Prescription Drug Plan Organizations
An introduction to Medicare Advantage (MA) and Prescription Drug Plan (PDP) Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys.
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Recent Changes to Star Ratings Put Millions of Dollars in Reimbursement Into Question for Providers
Discover the ins and outs of star ratings, and learn how providers can drive measurable improvements in the patient experience.
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