Lessons in safety from the U.S. Navy
A veteran shares his insights into how healthcare, like the military, depends on a culture of high reliability.
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Safety & high reliability
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High Reliability Platform: Get a demo
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Broadening the definition of harm
Considering physical and emotional harm in the patient experience.
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The value of nursing preventative strategies in reducing hospital-acquired pressure injuries
Press Ganey data shows the importance of nursing care in pressure injury prevention.
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New recommendations to the White House on patient safety
Understanding this report, its recommendations, and all the ways Press Ganey can help your organization improve patient safety and reduce harm.
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Safety: The critical starting point for engaging and retaining staff in healthcare
Safety culture as a core value within your organization is essential to engaging and retaining your healthcare workforce.
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A Midwestern health network keeps its eyes trained on safety
Heightened situational awareness let one network maintain its safety-first focus—even as a pandemic was raging.
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USA Health’s journey to high reliability
The staff at USA Health worked with Press Ganey’s strategic consulting team to reduce Serious Safety Events by 76% and become a highly reliable organization.
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Why employee engagement matters for optimal healthcare outcomes
Employee engagement is highly correlated with patient experience, safety culture, and DEI. Focusing on engagement can jump-start a positive cycle of improvement across healthcare organizations.
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Patient perceptions of safety are critical to the patient experience
Data shows that routinely asking patients about safety is critical to achieving zero harm and delivering an optimal healthcare experience.
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How to innovate new models of care in a competitive market
Human-centered design, employee engagement, and data analysis are the keys to success in healthcare innovation.
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What makes healthcare workers stay in their jobs? Engaging employees to improve retention.
Understanding the key drivers and top-performing differentiators of employee engagement in healthcare.
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Calling out bullying and incivility in healthcare
The right culture can put an end to workplace bullying and violence against healthcare staff.
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2023 Press Ganey PSO annual report executive summary
The Press Ganey Patient Safety Organization annual report executive summary outlines four foundational areas essential to advancing patient safety in 2023.
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Violence against caregivers is on the rise. Here’s how we stop it.
Building human connections, prioritizing compassion, and building trust is key to reducing violence against healthcare workers.
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4 systemic changes that drive zero harm and just culture
Learn how a large mid-Atlantic health system achieves a just culture by improving employee experience, as well as safety and quality.
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What healthcare HRO leaders can learn from a recent plane crash report
Learn what healthcare safety and quality leaders can glean from a recent plane crash report, and how we can prioritize safety culture.
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How healthcare operational challenges impact different demographics
Experiencing operational friction is more prevalent for some identity groups, and it also has a greater impact on their overall experience.
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How a mid-Atlantic academic medical center improves its response to errors
Learn how this organization worked to establish a just culture, and paved the way for better team member retention and engagement, better patient outcomes, and less unnecessary spending.
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5 lessons from HX23: Top executives share key strategies to transform healthcare in 2023
Top healthcare executives share what they are doing to transform healthcare in 2023—and beyond.
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See the HX platform in action.
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HX23 ELC session: Diversity, equity, and inclusion as necessities, not 'nice-to-haves'
DEI continues to be top of mind for executives for the foreseeable future. Expectations for accessibility and psychological safety are changing, and we share how to keep your fingers on the pulse.
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