Safety in healthcare 2024
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Safety & high reliability
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Charting the course to zero harm: A nationwide call to elevate safety
See how to improve patient safety nationwide with these 3 foundational areas of focus.
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Lessons in safety from the U.S. Navy
A veteran shares his insights into how healthcare, like the military, depends on a culture of high reliability.
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Broadening the definition of harm
Considering physical and emotional harm in the patient experience.
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The value of nursing preventative strategies in reducing hospital-acquired pressure injuries
Press Ganey data shows the importance of nursing care in pressure injury prevention. Learn the most valuable HAPI prevention strategies and interventions.
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New recommendations to the White House on patient safety
Understanding this report, its recommendations, and all the ways Press Ganey can help your organization improve patient safety and reduce harm.
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Safety: The critical starting point for engaging and retaining staff in healthcare
Safety culture as a core value within your organization is essential to engaging and retaining your healthcare workforce.
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A Midwestern health network keeps its eyes trained on safety
Heightened situational awareness let one network maintain its safety-first focus—even as a pandemic was raging.
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USA Health’s journey to high reliability
The staff at USA Health worked with Press Ganey’s strategic consulting team to reduce Serious Safety Events by 76% and become a highly reliable organization.
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Why employee engagement matters for optimal healthcare outcomes
Employee engagement is highly correlated with patient experience, safety culture, and DEI. Focusing on engagement can jump-start a positive cycle of improvement across healthcare organizations.
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Patient perceptions of safety are critical to the patient experience
Data shows that routinely asking patients about safety is critical to achieving zero harm and delivering an optimal healthcare experience.
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How to innovate new models of care in a competitive market
Human-centered design, employee engagement, and data analysis are the keys to success in healthcare innovation.
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What makes healthcare workers stay in their jobs? Engaging employees to improve retention.
Understanding the key drivers and top-performing differentiators of employee engagement in healthcare.
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Calling out bullying and incivility in healthcare
The right culture can put an end to workplace bullying and violence against healthcare staff.
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2023 Press Ganey PSO annual report executive summary
The Press Ganey Patient Safety Organization annual report executive summary outlines four foundational areas essential to advancing patient safety in 2023.
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Violence against caregivers is on the rise. Here’s how we stop it.
Building human connections, prioritizing compassion, and building trust is key to reducing violence against healthcare workers.
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4 systemic changes that drive zero harm and just culture
Learn how a large mid-Atlantic health system achieves a just culture by improving employee experience, as well as safety and quality.
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What healthcare HRO leaders can learn from a recent plane crash report
Learn what healthcare safety and quality leaders can glean from a recent plane crash report, and how we can prioritize safety culture.
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How healthcare operational challenges impact different demographics
Experiencing operational friction is more prevalent for some identity groups, and it also has a greater impact on their overall experience.
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See the HX platform in action.
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How a mid-Atlantic academic medical center improves its response to errors
Learn how this organization worked to establish a just culture, and paved the way for better team member retention and engagement, better patient outcomes, and less unnecessary spending.
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