Consumer experience in healthcare

Read E-Book

Error - something went wrong!

Review Publishing: Get a demo

Thank you!

Navigating the healthcare market

Learn how healthcare organizations can boost visibility and connect with their communities by optimizing their online presence.

Read blog

3 months ago

What's next in healthcare consumer experience?

Healthcare's digital shift bridges consumer expectations and patient care with personalization, transparency, and trust—reshaping the journey through accurate data, reviews, and digital tools

Read blog

4 months ago

How provider directories are transforming patient access to treatment

Learn how pharmaceutical and medical device companies can enhance engagement, drive brand loyalty, and improve medical outcomes by adding provider directories on their websites.

Read blog

5 months ago

Unlocking patient acquisition: The essential role of market research in healthcare

Unlock patient acquisition with AI-powered market research. Understand your audience and brand perception. Drive growth with Press Ganey's innovative healthcare consumer technology.

Read blog

6 months ago

3 ways to drive growth via a consumer-focused healthcare marketing strategy

How to navigate the healthcare landscape to understand your audience and their needs, and develop a consumer-first marketing strategy that drives new patient acquisition.

Read blog

Understanding brand perception

Read E-Book

Safety in healthcare 2024

Read E-Book

Employee experience in healthcare 2024

Read E-Book

about 1 year ago

High standards, high stakes: How healthcare provider reviews drive patient choice

Online doctor reviews build trust and drive consumer choice. See how online reviews are a critical factor on a patient's healthcare journey.

Read blog

Consumer experience trends in healthcare 2023

Press Ganey surveyed 1,000+ consumers to discover the behaviors and preferences driving their healthcare decisions. Download the report for our latest CX research.

Read E-Book

The secret to employee engagement and retention

Through engagement and exit surveys, a top California health system increased decompression and resilience among its staff—driving improvements in retention, safety culture, and engagement.

Read E-Book

over 1 year ago

Tech meets the human touch: Leveraging digital tools to improve healthcare experiences

Healthcare PX leaders must embrace new digital technologies to listen to patients more deeply, strategically, and intentionally.

Read blog

Error - something went wrong!

See the HX platform in action.

Thank you!

How authentic reviews put this academic medical center back in control of their own story

See how they fast-tracked Press Ganey’s solution for publicizing patients’ ratings and reviews of doctors— boosting their online visibility and earning consumer confidence.

Read E-Book

How AdventHealth mastered deep social listening and increased review volume 307% in one year

Press Ganey’s consumer experience (CX) solutions helped the national health system fortify its online presence and reputation.

Read E-Book

almost 2 years ago

Don’t just check the box: Implementing best in class HX tools to unlock growth for ambulatory surgery

Learn how a holistic Human Experience platform in healthcare can reduce friction and drive patient acquisition to help grow your ambulatory surgery business.

Watch video

almost 2 years ago

How healthcare’s trailblazers are improving the Human Experience, together

The future of healthcare is inherently more human. Discover insights from ELEVATE PX.

Read blog

almost 2 years ago

Agility in action: How Northwell uses next-gen listening tools to get critical community feedback at record speed

Northwell Health faced a pressing challenge with changing state mask mandates. Learn how they used powerful Press Ganey tools to quickly glean patient feedback.

Read blog