Consumer experience trends in healthcare 2023
Press Ganey surveyed 1,000+ consumers to discover the behaviors and preferences driving their healthcare decisions. Download the report for our latest CX research.
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Press Ganey surveyed 1,000+ consumers to discover the behaviors and preferences driving their healthcare decisions. Download the report for our latest CX research.
Read E-Book
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Healthcare PX leaders must embrace new digital technologies to listen to patients more deeply, strategically, and intentionally.
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See how they fast-tracked Press Ganey’s solution for publicizing patients’ ratings and reviews of doctors— boosting their online visibility and earning consumer confidence.
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Press Ganey’s consumer experience (CX) solutions helped the national health system fortify its online presence and reputation.
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Learn how a holistic Human Experience platform in healthcare can reduce friction and drive patient acquisition to help grow your ambulatory surgery business.
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The future of healthcare is inherently more human. Discover insights from ELEVATE PX.
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Northwell Health faced a pressing challenge with changing state mask mandates. Learn how they used powerful Press Ganey tools to quickly glean patient feedback.
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Top healthcare executives share what they are doing to transform healthcare in 2023—and beyond.
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Critical skills and next steps for leaders, managers, and front-line caregivers.
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Moving from data input to next steps requires integrating insight and action. Learn how to turn big data in healthcare into real-world impact.
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Press Ganey’s first-ever Human Experience Conference comes to Orlando February 6–8. Mark your calendars, and register today.
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Learn how Baptist Health South Florida partnered with Press Ganey to increase patient review volume by 320% in 6 six months. Read the case study.
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Our integrated healthcare consumer experience platform gives you everything you need to manage your online brand and grow your business. Learn how.
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See the HX platform in action.
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Get an inside look at the cutting-edge strategies New York’s largest healthcare provider uses to improve patient access, driving 19,000+ new bookings in record time.
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Learn how Goshen Health built a single source of truth for provider listings, improved physician ratings, and expanded its digital footprint. Read the case study.
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Before Nebraska Medicine started its transparency journey, the team had to overcome a major hurdle: getting buy-in from 1,000+ physicians.
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Learn how an emerging biopharma brand empowered chronic obesity patients to access specialized care—privately and safely.
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Health plan members’ expectations for their health insurance are changing. Learn 5 ways health plans can achieve a 5-star rating from health plan members.
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Collect patient feedback along the digital patient journey for a better care experience.
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