Unifying PX and CX: A smarter patient feedback strategy
Boost patient reviews and stay CMS compliant with a unified patient experience and consumer experience strategy for smarter healthcare feedback.
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Boost patient reviews and stay CMS compliant with a unified patient experience and consumer experience strategy for smarter healthcare feedback.
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Compete with confidence in a consumer-driven market. Market Navigator delivers real-time insights into brand perception, reputation, and patient choice.
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Your online reputation can affect your brand. Our healthcare reputation management solution lets you track patient feedback to help you attract and retain patients.
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Today's healthcare journey begins long before the first appointment. See how access, transparency, and frictionless experiences improve trust, connection, and compassion.
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Explore how aligning consumer experience with safety helps healthcare organizations build trust and deliver better care.
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In today’s digital-first world, patient feedback is a strategic asset. Learn how surveys and reviews work together to drive trust, loyalty, and healthcare brand growth.
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Patients expect healthcare to be as easy to access as any other service. Learn why seamless online scheduling is now a make-or-break factor in patient choice and experience.
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See how AI is revolutionizing the healthcare consumer experience, from improving access and outcomes to enhancing patient engagement and trust. Explore key trends and insights.
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Learn how healthcare organizations can boost visibility and connect with their communities by optimizing their online presence.
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Healthcare's digital shift bridges consumer expectations and patient care with personalization, transparency, and trust—reshaping the journey through accurate data, reviews, and digital tools
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Learn how pharmaceutical and medical device companies can enhance engagement, drive brand loyalty, and improve medical outcomes by adding provider directories on their websites.
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Unlock patient acquisition with AI-powered market research. Understand your audience and brand perception. Drive growth with Press Ganey's innovative healthcare consumer technology.
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See the HX platform in action.
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How to navigate the healthcare landscape to understand your audience and their needs, and develop a consumer-first marketing strategy that drives new patient acquisition.
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Online doctor reviews build trust and drive consumer choice. See how online reviews are a critical factor on a patient's healthcare journey.
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Press Ganey surveyed 1,000+ consumers to discover the behaviors and preferences driving their healthcare decisions. Download the report for our latest CX research.
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Through engagement and exit surveys, a top California health system increased decompression and resilience among its staff—driving improvements in retention, safety culture, and engagement.
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