To transform care, start by optimizing the Human Experience. It helps organizations save money, and drive dramatic, sustainable improvements across the healthcare ecosystem.
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June 14 webinar - High Reliability Learning Series: CMS push for significant improvements in patient safety
Register todayThe pending addition of email or web-based responses to the MA-PDP CAHPS surveys requires that health plans update their member email databases.
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Learn how a large mid-Atlantic health system achieves a just culture by improving employee experience, as well as safety and quality.
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Learn what healthcare safety and quality leaders can glean from a recent plane crash report, and how we can prioritize safety culture.
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Experiencing operational friction is more prevalent for some identity groups, and it also has a greater impact on their overall experience.
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The future of healthcare is inherently more human. Discover insights from ELEVATE PX.
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Learn how this organization worked to establish a just culture, and paved the way for better team member retention and engagement, better patient outcomes, and less unnecessary spending.
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DEI continues to be top of mind for executives for the foreseeable future. Expectations for accessibility and psychological safety are changing, and we share how to keep your fingers on the pulse.
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Healthcare organizations can use other high reliability industries as an example for how to approach their work through a safety lens.
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Our 2022 national safety culture in healthcare data highlights key insights and recommended actions to shape how healthcare organizations approach safety culture in 2023.
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An exceptional safety culture is strongly linked to positive safety outcomes for patients and employees alike.
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Safety takeaways for healthcare organizations from the aviation industry’s response to recent near-miss events.
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New data shows perceptions of cleanliness are linked to the patient experience in unexpected ways.
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How listening to patients and employees, and using powerful Press Ganey tech, makes a real difference at Joe DiMaggio Children’s Hospital.
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Addressing quality and safety in healthcare will drive retention, increase engagement, and prevent harm. See healthcare retention strategies for your team.
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Operational friction causes burnout, lowers engagement, and makes building relationships and trust with patients difficult for healthcare workers.
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Operational friction impacts safety in healthcare. See how Press Ganey’s safety and high reliability consulting can guide you toward zero harm in healthcare.
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Operational friction has far-reaching impacts across an organization. Learn how you can combat friction in your healthcare operations.
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How to support, elevate, and empower the healthcare workforce during these tumultuous times.
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See the HX platform in action.
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Press Ganey's edge on equity, safety, and zero harm in healthcare in the year ahead.
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