New recommendations to the White House on patient safety
Understanding this report, its recommendations, and all the ways Press Ganey can help your organization improve patient safety and reduce harm.
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I am a safety, quality, reliability director
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Safety: The critical starting point for engaging and retaining staff in healthcare
Safety culture as a core value within your organization is essential to engaging and retaining your healthcare workforce.
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A Midwestern health network keeps its eyes trained on safety
Heightened situational awareness let one network maintain its safety-first focus—even as a pandemic was raging.
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High Reliability Platform: Get a demo
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USA Health’s journey to high reliability
The staff at USA Health worked with Press Ganey’s strategic consulting team to reduce Serious Safety Events by 76% and become a highly reliable organization.
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Patient perceptions of safety are critical to the patient experience
Data shows that routinely asking patients about safety is critical to achieving zero harm and delivering an optimal healthcare experience.
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How to innovate new models of care in a competitive market
Human-centered design, employee engagement, and data analysis are the keys to success in healthcare innovation.
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How to create a culture of respect in the healthcare workplace
Learn the six positive effects of creating a culture of respect in the healthcare workplace, and how fostering this culture can transform your healthcare organization.
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What makes healthcare workers stay in their jobs? Engaging employees to improve retention.
Understanding the key drivers and top-performing differentiators of employee engagement in healthcare.
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Calling out bullying and incivility in healthcare
The right culture can put an end to workplace bullying and violence against healthcare staff.
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2023 Press Ganey PSO annual report executive summary
The Press Ganey Patient Safety Organization annual report executive summary outlines four foundational areas essential to advancing patient safety in 2023.
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2023: The state of workforce engagement
In a demanding, high-pressure industry, Press Ganey data shows what drives employee engagement in healthcare—and what separates top-performing healthcare organizations from the rest of the pack.
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Violence against caregivers is on the rise. Here’s how we stop it.
Building human connections, prioritizing compassion, and building trust is key to reducing violence against healthcare workers.
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5 strategies for optimizing staffing and care delivery
Optimizing staffing and care delivery can help solve the problems in the healthcare workforce that the COVID-19 pandemic created.
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Mount Sinai: Connecting the Human Experience in healthcare
Mount Sinai Health System leaders share how patient experience has become the Human Experience in healthcare and how Press Ganey helps their team. View the video.
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#1 way to improve performance: Taking a people-first approach to transforming healthcare
To transform care, start by optimizing the Human Experience. It helps organizations save money, and drive dramatic, sustainable improvements across the healthcare ecosystem.
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Changes are coming to CAHPS survey methodology. Here’s what you need to know.
The pending addition of email or web-based responses to the MA-PDP CAHPS surveys requires that health plans update their member email databases.
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4 systemic changes that drive zero harm and just culture
Learn how a large mid-Atlantic health system achieves a just culture by improving employee experience, as well as safety and quality.
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What healthcare HRO leaders can learn from a recent plane crash report
Learn what healthcare safety and quality leaders can glean from a recent plane crash report, and how we can prioritize safety culture.
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How healthcare operational challenges impact different demographics
Experiencing operational friction is more prevalent for some identity groups, and it also has a greater impact on their overall experience.
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See the HX platform in action.
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How healthcare’s trailblazers are improving the Human Experience, together
The future of healthcare is inherently more human. Discover insights from ELEVATE PX.
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