Employee engagement in 2024: Trends, challenges, and opportunities
Discover key trends in healthcare workforce recovery and engagement from 2.2 million workers' feedback. What's next in employee experience?
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Discover key trends in healthcare workforce recovery and engagement from 2.2 million workers' feedback. What's next in employee experience?
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This intro to OAS CAHPS surveys answers questions about reporting periods, expectations, administration modes, and more. Find out what you need to know.
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Learn how communication impacts the healthcare employee experience and the patient experience, and how to improve communication in healthcare.
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New HCAHPS data reveals disparities in patient experience by gender identity and sexual organization.
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Learn about Press Ganey’s National Database of Nursing Quality Indicators (NDNQI). See how it can help provide better patient care and improve nursing quality.
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OAS CAHPS survey becomes mandatory in January 2025. Get started with the survey today to ensure compliance and drive patient care quality improvements.
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Does your health plan struggle to improve CAHPS scores? This common hurdle isn’t unbeatable.
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Discover national safety trends in healthcare and learn how the Press Ganey PSO helps organizations achieve zero harm with data-driven insights and collaboration.
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Is your health plan aware of HEI score implications to your current Star Rating? Press Ganey can give you an early look at how the score will affect your ratings.
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CMS considers a new quality measure to assess how well hospitals have implemented strategies and practices to strengthen systems for safety.
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Learn how a member-centric approach to health plan quality improvement with continuous listening unlocks deeper member insights to improve quality and experience throughout their healthcare journey.
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Discover the strategies health plans can use to identify members at risk of disenrollment and improve overall member retention.
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Is your health plan proactively understanding members' needs? Or are you relying on static methods to evaluate member satisfaction?
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Mid-level and front-line leaders are critical in healthcare. See how to support and empower these members of your workforce to be successful in their roles.
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Healthcare organizations must invest in social capital to create thriving healthcare organizations.
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See what improves new hire retention in healthcare, as well as key strategies for employee engagement and building a thriving workforce.
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Nurse burnout threatens healthcare. Industry leaders are collaborating on solutions for nurse well-being—leading to better patient care.
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Explore the influence of AI in healthcare. See how artificial intelligence is reshaping patient care and revolutionizing the future of medicine.
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Celebrating excellence in healthcare at Press Ganey's annual Human Experience Conference.
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Online doctor reviews build trust and drive consumer choice. See how online reviews are a critical factor on a patient's healthcare journey.
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