New recommendations to the White House on patient safety
Understanding this report, its recommendations, and all the ways Press Ganey can help your organization improve patient safety and reduce harm.
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Press Ganey blog: Healthcare experience insights
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Empowering the patient journey: Insights from Epic’s Users Group Meeting
Press Ganey and Epic's shared vision to address not only the physical, but also the emotional, mental, and social aspects of patient care.
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When providers and plans collaborate on patient experience, everybody wins
Discover the complexities of the patient journey in accessing healthcare and the impact of Star Ratings on plan revenue.
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Safety: The critical starting point for engaging and retaining staff in healthcare
Safety culture as a core value within your organization is essential to engaging and retaining your healthcare workforce.
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Making data simple: Introducing an easier way to understand employee engagement
Data visualizations from Press Ganey make it simple to understand healthcare workforce engagement across your hospital or health system.
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Why employee engagement matters for optimal healthcare outcomes
Employee engagement is highly correlated with patient experience, safety culture, and DEI. Focusing on engagement can jump-start a positive cycle of improvement across healthcare organizations.
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Patient perceptions of safety are critical to the patient experience
Data shows that routinely asking patients about safety is critical to achieving zero harm and delivering an optimal healthcare experience.
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Top 3 takeaways for CXOs from this week’s CMS final rule
CMS endorses digital-first, inclusive, patient-centered survey strategies in its inpatient final rule.
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Rebuilding trust in healthcare
What makes patients pick healthcare providers? And what keeps them coming back? It comes down to ease of access and customer service in healthcare.
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How Compass One hires, empowers, and retains nonclinical staff
Inside the innovative strategies and technologies used to drive engagement and reduce turnover among the nonclinical workforce.
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Getting back to the ‘basics’ of patient experience in 2023
Through a focus on human connection, processes, and engagement, we can dramatically improve the patient experience through our 4C Model.
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Healthcare employee engagement: 3 ways to shift from a ‘vicious cycle’ to a ‘virtuous cycle’
Healthcare employee engagement, workforce well-being, and patient experience are tightly intertwined. Learn how that fact can be a double-edged sword.
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How to innovate new models of care in a competitive market
Human-centered design, employee engagement, and data analysis are the keys to success in healthcare innovation.
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How to create a culture of respect in the healthcare workplace
Learn the six positive effects of creating a culture of respect in the healthcare workplace, and how fostering this culture can transform your healthcare organization.
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Investing in nurse leader development: Enhancing efficiency, quality, and financial performance
Nurse managers with the right knowledge, skills, and abilities can decrease turnover, improve quality care, and generate significant financial savings.
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ACO REACH 101: A guide to the ACO REACH CAHPS survey and how it helps ACOs
Learn more about the ACO REACH CAHPS survey, the implementation process, and its role in enhancing patient care.
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What makes healthcare workers stay in their jobs? Engaging employees to improve retention.
Understanding the key drivers and top-performing differentiators of employee engagement in healthcare.
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3 key ways to overcome healthcare staffing shortages
The pandemic and decreased employee engagement have led to healthcare staffing shortages. Discover how healthcare organizations can overcome these challenges.
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Press Ganey’s 2023 Pediatrics Summit: Providing true Human Experience healthcare
Healthcare leaders at the Pediatrics Summit explored topics integral to pediatric care. From improving patient experience to workforce engagement and safety.
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Calling out bullying and incivility in healthcare
The right culture can put an end to workplace bullying and violence against healthcare staff.
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