Learn about the Psychiatric Inpatient Experience (PIX) Survey, its role in improving psychiatric care, and CMS requirements for facilities starting in 2025 to enhance patient experiences.
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Learn how focusing on patient safety drives better member experiences, improves Star Ratings, builds trust with health plan members, and reduces disenrollment in a competitive landscape.
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AI is revolutionizing healthcare member experience by improving efficiency and outcomes but must balance innovation with human insight and ethical safeguards for quality care.
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Effective patient communication in the ED improves throughput and inpatient transitions. Learn how narration of care enhances efficiency, reduces anxiety, and fosters a better patient experience.
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See how AI is revolutionizing the healthcare consumer experience, from improving access and outcomes to enhancing patient engagement and trust. Explore key trends and insights.
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Boost response rates for the 2025 Medicare Advantage CAHPS survey with an effective pre-communication strategy. Engage members, encourage feedback, and improve healthcare experiences.
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Learn the key strategies to enhance employee and physician well-being, engagement, and retention. Discover actionable lessons from healthcare leaders to drive success in 2025.
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Explore the dynamic intersection between Compassionate Connected Care and clinical operations, and how Press Ganey can support your patient, workforce, and operations improvement efforts.
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Uncover hidden disparities in patient experience with data-driven insights. Learn how healthcare organizations can close the experience gap and advance equity in care.
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Predictive analytics can give you insights into the future. See how Press Ganey can help with data-driven decision-making to transform your healthcare organization.
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A routine checkup led to three life-changing words: 'You have cancer.' Read Press Ganey CXO's personal journey, underscoring the importance of trust, transparency, and human-centered care.
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AI and innovation are reshaping healthcare—but safety, trust, and the human touch remain essential. Explore key HX25 insights on reliability, consumer expectations, and the next 40 years.
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See how AI is transforming healthcare safety by enhancing decision-making, improving event detection, and empowering leaders to proactively address risks, ensuring better, safer care for patients.
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The new administration is making key changes to healthcare policies, including a regulatory freeze, rescinding Biden-era orders, and issuing new ones that could impact HHS and CMS.
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Learn about key changes to the MCAHPS 2025 survey, including new web-based options, updated questions, and how they impact Medicare Advantage plans and Star Ratings.
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Discover three strategies healthcare leaders must embrace in 2025: harnessing AI, addressing physician well-being, and fostering cultures of safety, respect, and reliability.
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Discover how Health Outcomes Surveys (HOS) impact Medicare Advantage Star ratings. Learn how strategies like mock surveys, predictive modeling, and HRA alignment can improve outcomes and ratings.
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Explore strategies for healthcare organizations to navigate change and build resilience in a shifting policy landscape, ensuring high-quality, patient-centered care.
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Learn about Community Advisor and how it can improve healthcare through community involvement. Explore key features and how it produces results for providers.
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The White House Conference on Women’s Health Research highlights key outcomes and innovations addressing women’s unique health challenges, shaping a healthier future for women.
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