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Nurse retention as a patient safety strategy

New research from our nursing experts Angela Pascale, PhD, and Nora Warshawsky, PhD, RN, NEA-BC, FAAN, highlights a powerful connection: When nurses stay, patients are safer and organizations save.

Published in Nursing Administration Quarterly (NAQ) and powered by our NDNQI data, the study shows the impact of turnover runs deep. It disrupts teamwork, weakens communication, and drives up avoidable harm and costs. To move forward, we start by listening to nurses. Investing in leadership. Building environments where teams feel connected, supported, and heard.

As Warshawsky puts it: “When we create the conditions for nurses to thrive, everything else improves—quality, safety, cost, and culture.”

Read the full study in NAQ 

About the author

Press Ganey, a leading healthcare performance improvement solutions company, offers an integrated suite of solutions that put Human Experience at the center of healthcare enterprise transformation. Delivered through a cutting-edge digital platform built on a foundation of data security, Press Ganey solutions address patient experience, healthcare consumer experience, workforce engagement, safety, clinical excellence and more. Guided by its team of renowned healthcare thought leaders, Press Ganey works with more than 41,000 healthcare facilities to reduce patient suffering, enhance caregiver resilience and improve the overall safety, quality and experience of care. Press Ganey is a PG Forsta company.

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