Growing Through a Pandemic

5 proven strategies to achieve new levels of patient acquisition, loyalty, and retention during COVID-19 and beyond.

Patient Safety Reporting: High Reliability Drives Progress Toward Zero Harm

Advancing toward zero harm requires optimized safety reporting systems that deliver actionable insights.

The Great "Patient Migration"

Learn how to reduce digital referral leakage and patient churn to drive business growth.

Consumer Experience Trends in Healthcare 2021

Press Ganey surveyed 1,140+ healthcare consumers to discover the behaviors and preferences driving their healthcare decisions. Download the E-Book.

How Joe DiMaggio Children's Delivers Award-Winning PX

Learn how Press Ganey helped this top pediatric hospital enhance the patient experience, foster a culture of leaders, and focus on family-centered care.

2020 Strategic Insights: Powering Transformation Through High Reliability

COVID-19, The New Consumerism, and Building Trust

Using insights and AI-driven analyses of patient comments, this COVID-19 special report provides recommendations for measuring and building patient trust.

2019 Healthcare Workforce Special Report: The State of Engagement

The HPI SEC & SSER Patient Safety Measurement Guide

This comprehensive SEC & SSER patient safety measurement guide includes levels of patient harm and calculations for national healthcare comparisons.

2017 Nursing Report: The Influence of Nurse Managers on Outcomes

2016 Nursing Report: The Role of Workplace Safety and Capacity in Driving Outcomes

Building Workforce Trust: Lessons from COVID-19

Press Ganey data confirm that patients and families trust and recognize the tireless efforts of their caregivers and the healthcare workforce during COVID-19.

A Review of COVID-19 Safety Events Submitted to the HPI Press Ganey PSO

This brief examines the impact of COVID-19 in patient safety events submitted to the HPI Press Ganey PSO during the first 3 months of the pandemic.

2018 Nursing Report: Key Drivers of Intent to Stay for Newly Licensed and Experienced Nurses

2015 Nursing Report: The Influence of Nurse Work Environment on Patient Outcomes

Workforce and Engagement Surveys in Action

See how Press Ganey helps The University of Kansas Health System, Emory Healthcare, and Tampa General Hospital combat burnout and reduce turnover.

Press Ganey 2020 Award Winner Best Practices

Learn best practices from top-performing healthcare organizations with a 96% to 100% success rate improving each aspect of the patient experience.