See how they fast-tracked Press Ganey’s solution for publicizing patients’ ratings and reviews of doctors— boosting their online visibility and earning consumer confidence.
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Press Ganey and Epic's shared vision to address not only the physical, but also the emotional, mental, and social aspects of patient care.
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Discover the complexities of the patient journey in accessing healthcare and the impact of Star Ratings on plan revenue.
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Employee engagement is highly correlated with patient experience, safety culture, and DEI. Focusing on engagement can jump-start a positive cycle of improvement across healthcare organizations.
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Data shows that routinely asking patients about safety is critical to achieving zero harm and delivering an optimal healthcare experience.
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CMS endorses digital-first, inclusive, patient-centered survey strategies in its inpatient final rule.
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What makes patients pick healthcare providers? And what keeps them coming back? It comes down to ease of access and customer service in healthcare.
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A large health plan hired Press Ganey’s strategic consulting team to help a not-for-profit health system get patients to better understand their care plans.
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A small hospital makes compassion a unifying theme in the emergency department.
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Through a focus on human connection, processes, and engagement, we can dramatically improve the patient experience through our 4C Model.
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Healthcare employee engagement, workforce well-being, and patient experience are tightly intertwined. Learn how that fact can be a double-edged sword.
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Key insights from industry trailblazers on the future of Human Experience and healthcare innovation.
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Mount Sinai Health System leaders share how patient experience has become the Human Experience in healthcare and how Press Ganey helps their team. View the video.
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To transform care, start by optimizing the Human Experience. It helps organizations save money, and drive dramatic, sustainable improvements across the healthcare ecosystem.
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Getting "back to basics" means more than returning to normal—we must refocus our priorities on Human Experience healthcare.
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How do healthcare organizations improve patient experience? Cedars-Sinai's Chief PX Officer’s own healthcare journey led him to a fresh approach built on natural curiosity.
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Learn how a holistic Human Experience platform in healthcare can reduce friction and drive patient acquisition to help grow your ambulatory surgery business.
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What is Compassionate Connected Care®? It starts with the caregiver, and improves both employee engagement and workforce outcomes.
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See the HX platform in action.
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Hear how ECU Health PX leaders use Dynamic Surveying to drive patient feedback with rotating question banks and survey personalization to select groups.
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