HX in 2025: Organizational resilience in a changing environment
Explore strategies for healthcare organizations to navigate change and build resilience in a shifting policy landscape, ensuring high-quality, patient-centered care.
Read blog
Patient experience
-
-
Loading, please wait
Error - something went wrong!
NarrativeDX comment analytics: Get a demo
Thank you!
-
What is Community Advisor, and how does it improve healthcare?
Learn about Community Advisor and how it can improve healthcare through community involvement. Explore key features and how it produces results for providers.
Read blog
-
The White House Conference on Women's Health Research: A step toward a healthier future for women
The White House Conference on Women’s Health Research highlights key outcomes and innovations addressing women’s unique health challenges, shaping a healthier future for women.
Read blog
-
Unlocking the power of NPS in healthcare
Learn how net promoter score (NPS) empowers healthcare organizations to understand and improve the patient experience and consumer experience.
Read blog
-
A data-driven approach to coaching makes all the difference
Read e-book
-
Enhancing patient experience in ASCs with OAS CAHPS
The OAS CAHPS survey elevates patient experience in ambulatory surgery centers (ASCs). Explore strategies to enhance patient satisfaction, improve outcomes, and stay ahead of regulatory requirements.
Read blog
-
Patient experience in 2024: Bridging the gap in patient care journeys
Explore new patient experience trends in 2024, based on data from 6.5 million encounters. Discover disparities, and learn how to close gaps and improve care delivery through targeted strategies.
Read blog
-
Amplifying LGBTQIA+ voices for improved health and care
New HCAHPS data reveals disparities in patient experience by gender identity and sexual organization.
Read blog
-
Shifts in safety: Trends shaping 2024 from Press Ganey’s PSO
Discover national safety trends in healthcare and learn how the Press Ganey PSO helps organizations achieve zero harm with data-driven insights and collaboration.
Read blog
-
Patient experience in 2024
Read e-book
-
Transforming health plan quality through improved experiences
Learn how a member-centric approach to health plan quality improvement with continuous listening unlocks deeper member insights to improve quality and experience throughout their healthcare journey.
Read blog
-
Employee experience in healthcare 2024
Read e-book
-
Navigating the future: AI, and its impact on healthcare
Explore the influence of AI in healthcare. See how artificial intelligence is reshaping patient care and revolutionizing the future of medicine.
Read blog
-
Celebrating excellence in healthcare at HX24
Celebrating excellence in healthcare at Press Ganey's annual Human Experience Conference.
Read blog
-
High standards, high stakes: How healthcare provider reviews drive patient choice
Online doctor reviews build trust and drive consumer choice. See how online reviews are a critical factor on a patient's healthcare journey.
Read blog
-
Consumer experience in 2023, and its critical role in PX
Healthcare consumerism significantly influences the patient customer journey and your patient acquisition strategies. See how to improve your healthcare digital front door.
Read blog
-
Broadening the definition of harm
Considering physical and emotional harm in the patient experience.
Read e-book
-
Tech meets the human touch: Leveraging digital tools to improve healthcare experiences
Healthcare PX leaders must embrace new digital technologies to listen to patients more deeply, strategically, and intentionally.
Read blog
-
How authentic reviews put this academic medical center back in control of their own story
See how they fast-tracked Press Ganey’s solution for publicizing patients’ ratings and reviews of doctors— boosting their online visibility and earning consumer confidence.
Read e-book
-
Loading, please wait
Error - something went wrong!
See the HX platform in action.
Thank you!
-
Empowering the patient journey: Insights from Epic’s Users Group Meeting
Press Ganey and Epic's shared vision to address not only the physical, but also the emotional, mental, and social aspects of patient care.
Read blog
-
Loading more...
