Navigating the new HCAHPS: Understanding the Impact of New Measures and Modes

Members Are Mad: Unpacking Health Plan Perceptions in 2025

Four ways to use patient feedback to win over more patients

Words matter: How language can build trust and belonging

The State of Employee Experience in Healthcare: Strengthening Workforce Engagement and Retention in 2025

The Power of Compassionate Connected Care: Strengthening Teams for Patient-Centered Success

Creating a Thriving Workplace: WVU Medicine’s Employee Experience Journey

The state of consumer experience: Key insights for health systems

Press Ganey Equity Partnership: Applying the Equity Lens to PX Data

The State of Member Experience: Key Insights for Health Plans

Powering zero harm: Your roadmap to mastering CMS's new patient safety standards

The R Factor: A System for Developing the Best Version of You

The Bias Time Out

Join this webinar to learn more about practical method for identifying and interrupting bias in healthcare settings.

2024 Trends: What Health Plans Need to Know

As the healthcare landscape evolves, staying ahead of regulatory changes and understanding emerging trends is critical for health plans. In this webinar, we’ll dive into the latest 2024 CAHPS insights

Transforming the future of ambulatory nursing quality measurement

Harnessing AI, qualitative insights, and competitive intelligence to revolutionize your consumer experience strategy

Helping nurses heal: Compass One Healthcare’s strategies for improving nursing’s health, wellness, and well-being

AI & your online reputation: Winning the search battle

Inpatient Survey Revisions