How to Use Human-Centered Design to Reframe PX and Drive Positive, Sustainable Change

Hear how Thomas Jefferson University Hospitals leverages human-centered design to improve PX and the employee experience. View the on-demand webinar.

Build Equity into Your Data Strategy: Mount Sinai Health System at NCC 2022

Performance Starts with Empowerment: Intermountain Healthcare at NCC 2022

Each Hospital Is Part of a Community: Methodist Le Bonheur Healthcare at NCC 2022

Let's Not Forget What We Learned During the Pandemic: Northwell Health at NCC 2022

Keep Zero Harm at the Heart of Care Transformation: Tejal Gandhi at NCC 2022

Focus on DEI to Retain Workers: Deirdre Mylod and Casey Willis-Abner at NCC 2022

Speak Like a Human: Vanderbilt University Medical Center at NCC 2022

Don't Forget to Recharge: Sheryl Crow at NCC 2022

Lead with Compassion and Vulnerability: Bozeman Health at NCC 2022

Think of Patients as Customers: Duly Health and Care at NCC 2022

Top Digital Consumer Strategies to Drive Patient Acquisition and Retention in 2022

As digital consumerism in healthcare accelerates, expectations for patient experience (PX) are evolving in parallel.

Workforce Well-Being Collaborative: Mindfulness for Skeptics - Proven Ways to Combat Burnout, Promote Decompression, and Retain Staff

Workforce Well-Being Collaborative: Caregiver Staffing Crisis - Real Solutions for Today's Biggest Challenges

Workforce Well-Being Collaborative: Burnout Lessons Learned From The Military

New Era of Healthcare, Episode 9: How Northwell Health Improved Patient Acquisition

Workforce Well-Being Collaborative: Enriching Healthcare Employee Resilience

CAHPS Updates: Expert Review of CMS Proposed & Final Rules

New Era of Healthcare, Episode 8: Nurse Engagement, Burnout, and Retention