Health plan CAHPS 2022 season: Overview and insights

Press Ganey and SPH Analytics CAHPS experts share 2022 health plan trends to improve your most challenging CAHPS scores and star ratings. View now.

The future of star ratings and reimbursement: How providers and payers can partner to improve PX, MX, and quality of care

Discover the ins and outs of provider and payer star ratings and how to drive measurable improvements in the patient experience. View the webinar recording.

Nurses making a difference: Celebrating the leader in all of us

Hear nationally recognized nurse leaders share their experiences navigating the post-pandemic clinical environment. View the webinar recording.

How to use human-centered design to reframe PX and drive positive, sustainable change

Hear how Thomas Jefferson University Hospitals leverages human-centered design to improve PX and the employee experience. View the on-demand webinar.

Build equity into your data strategy: Mount Sinai Health System at NCC 2022

Performance starts with empowerment: Intermountain Healthcare at NCC 2022

Each hospital is part of a community: Methodist Le Bonheur Healthcare at NCC 2022

Let's not forget what we learned during the pandemic: Northwell Health at NCC 2022

Keep zero harm at the heart of care transformation: Tejal Gandhi at NCC 2022

Focus on DEI to retain workers: Deirdre Mylod and Casey Willis-Abner at NCC 2022

Speak like a human: Vanderbilt University Medical Center at NCC 2022

Don't forget to recharge: Sheryl Crow at NCC 2022

Lead with compassion and vulnerability: Bozeman Health at NCC 2022

Think of patients as customers: Duly Health and Care at NCC 2022

Using dynamic surveys to accelerate your PX data strategy: UNC Health at NCC 2022

Hear how UNC Health's Patient Experience team used Press Ganey's Dynamic Surveys to accelerate their PX data strategy. Listen to their NCC 2022 session.

Top digital consumer strategies to drive patient acquisition and retention in 2022

As digital consumerism in healthcare accelerates, expectations for patient experience (PX) are evolving in parallel.

Improving member access to care

Learn why health plans should prioritize and improve member access to healthcare. Watch the webinar recording.

Workforce Well-Being Collaborative: Mindfulness for skeptics - Proven ways to combat burnout, promote decompression, and retain staff

Workforce Well-Being Collaborative: Caregiver staffing crisis - Real solutions for today's biggest challenges