Patient experience deep dives. New workforce insights. And more. Here’s what to expect at HX23.
Press Ganey’s first-ever Human Experience Conference comes to Orlando February 6–8. Mark your calendars, and register today.
Read blog
Patient acquisition
-
-
The hidden costs of operational friction
See how operational friction impacts your organization, from patient acquisition and safety to employee retention and business growth.
Read e-book
-
How Baptist Health increased review volume by 320% in six months
Learn how Baptist Health South Florida partnered with Press Ganey to increase patient review volume by 320% in 6 six months. Read the case study.
Read e-book
-
Build and optimize the digital patient journey
How to transform your digital patient journey to improve the patient experience.
Read blog
-
How to segment your hospital data to improve the patient experience for everyone
6 tried-and-true tactics for digging deeper into your data to improve patient experience and drive greater patient engagement.
Read blog
-
Loading, please wait
Error - something went wrong!
Reputation solution: Get a demo
Thank you!
-
How to use digital patient experience surveys to collect more data, faster
6 ways digital patient experience surveys drive engagement and optimize the patient journey.
Read blog
-
Essential guide to digital PX transformation
Now more than ever, a clear-cut digital transformation strategy is imperative to meeting new consumer expectations for the patient experience. Learn the 5 fundamental steps of digital PX innovation.
Read e-book
-
“Eliminate, automate, delegate”: The 3 questions that help Health First reduce nurse burnout
Central Florida’s Health First is taking steps to reduce nurse burnout and ensure nurses are working at the top of their license.
Read blog
-
Digital consumer trends in pharma 2022
Consumers today expect a streamlined and simplified path to care. The pharmaceutical and life sciences sector is uniquely positioned to help patients find and access information and treatment.
Read e-book
-
Surviving the “great patient migration”: 4 ways to upgrade PX in 2022
In 2021, the healthcare industry saw a “great migration” of patients—which could signal troubling challenges with loyalty and retention in the long term.
Read blog
-
Millennials and zoomers vs. boomers: How different generations seek out and choose healthcare providers
A comprehensive age-based breakdown of what patients consider, prioritize, and value when searching for and selecting care providers.
Read blog
-
Top digital consumer strategies to drive patient acquisition and retention in 2022
As digital consumerism in healthcare accelerates, expectations for patient experience (PX) are evolving in parallel.
Watch video
-
Consumer experience trends in healthcare 2021
Press Ganey surveyed 1,140+ healthcare consumers to discover the behaviors and preferences driving their healthcare decisions. Download the E-Book.
Read e-book
-
Loading, please wait
Error - something went wrong!
Get a demo
Thank you!
-
3 essential channels for maximizing your hospital’s online reputation
Press Ganey research shows 60% of patients search for hospitals & physicians online before booking an appointment.
Read blog
-
How Nebraska Medicine builds patient trust one star rating at a time
Before Nebraska Medicine started its transparency journey, the team had to overcome a major hurdle: getting buy-in from 1,000+ physicians.
Read e-book
-
New Era of Healthcare, Episode 9: How Northwell Health improved patient acquisition
Northwell Health marketing leaders share how they expanded their digital footprint and improved visibility online to meet patients where they are. View video.
Watch video
-
New Era of Healthcare, Episode 7: Advancing experience and brand after the pandemic
Watch Video
-
Healthcare listings management: Debunking the myths
Maintaining accurate, consistent physician and location data across the web isn’t as complicated, time-consuming, or expensive as healthcare marketers think.
Read blog
-
How to win patients with Google
Master Google My Business, maximize SEO for patient acquisition, and become a top healthcare organization via the most powerful search engine in the world.
Read e-book
-
5 agile marketing tips to promote your brand, improve PX, and drive patient acquisition
St. Luke’s University Health Network marketing shares what the pandemic taught them about patient acquisition to help develop your brand’s digital footprint.
Read e-book
-
Loading more...
