Learn how a holistic Human Experience platform in healthcare can reduce friction and drive patient acquisition to help grow your ambulatory surgery business.
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Learn how Baptist Health South Florida partnered with Press Ganey to increase patient review volume by 320% in 6 six months. Read the case study.
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Our integrated healthcare consumer experience platform gives you everything you need to manage your online brand and grow your business. Learn how.
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Learn how Goshen Health built a single source of truth for provider listings, improved physician ratings, and expanded its digital footprint. Read the case study.
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Before Nebraska Medicine started its transparency journey, the team had to overcome a major hurdle: getting buy-in from 1,000+ physicians.
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Health plan members’ expectations for their health insurance are changing. Learn 5 ways health plans can achieve a 5-star rating from health plan members.
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Today's consumer experience has a greater impact on the patient experience than ever before—and vice versa. Learn how to build an ironclad CX strategy that drives PX scores.
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Consumers today expect a streamlined and simplified path to care. The pharmaceutical and life sciences sector is uniquely positioned to help patients find and access information and treatment.
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In 2021, the healthcare industry saw a “great migration” of patients—which could signal troubling challenges with loyalty and retention in the long term.
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A comprehensive age-based breakdown of what patients consider, prioritize, and value when searching for and selecting care providers.
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As digital consumerism in healthcare accelerates, expectations for patient experience (PX) are evolving in parallel.
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Press Ganey surveyed 1,140+ healthcare consumers to discover the behaviors and preferences driving their healthcare decisions. Download the consumer experience in healthcare trends report.
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Press Ganey research shows 60% of patients search for hospitals & physicians online before booking an appointment.
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Northwell Health marketing leaders share how they expanded their digital footprint and improved visibility online to meet patients where they are. View video.
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Maintaining accurate, consistent physician and location data across the web isn’t as complicated, time-consuming, or expensive as healthcare marketers think.
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Master Google My Business, maximize SEO for patient acquisition, and become a top healthcare organization via the most powerful search engine in the world.
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Press Ganey leaders discuss the convergence of the patient and consumer experience in an era where the patient journey starts before the first appointment.
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