Consumer experience platform: One platform to promote your brand and accelerate growth
Our integrated healthcare consumer experience platform gives you everything you need to manage your online brand and grow your business. Learn how.
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Our integrated healthcare consumer experience platform gives you everything you need to manage your online brand and grow your business. Learn how.
Read e-book
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Learn how Goshen Health built a single source of truth for provider listings, improved physician ratings, and expanded its digitial footprint. Read the case study.
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Learn how Baptist Health South Florida partnered with Press Ganey to increase patient review volume by 320% in 6 six months. Read the case study.
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See what health plans can do now to improve the member experience.
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Today's consumer experience has a greater impact on the patient experience than ever before—and vice versa. Learn how to build an ironclad CX strategy that drives PX scores.
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Consumers today expect a streamlined and simplified path to care. The pharmaceutical and life sciences sector is uniquely positioned to help patients find and access information and treatment.
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In 2021, the healthcare industry saw a “great migration” of patients—which could signal troubling challenges with loyalty and retention in the long term.
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A comprehensive age-based breakdown of what patients consider, prioritize, and value when searching for and selecting care providers.
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As digital consumerism in healthcare accelerates, expectations for patient experience (PX) are evolving in parallel.
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Press Ganey surveyed 1,140+ healthcare consumers to discover the behaviors and preferences driving their healthcare decisions. Download the E-Book.
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Press Ganey research shows 60% of patients search for hospitals & physicians online before booking an appointment.
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Before Nebraska Medicine started its transparency journey, the team had to overcome a major hurdle: getting buy-in from 1,000+ physicians.
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Northwell Health marketing leaders share how they expanded their digital footprint and improved visibility online to meet patients where they are. View video.
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Maintaining accurate, consistent physician and location data across the web isn’t as complicated, time-consuming, or expensive as healthcare marketers think.
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Master Google My Business, maximize SEO for patient acquisition, and become a top healthcare organization via the most powerful search engine in the world.
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St. Luke’s University Health Network marketing shares what the pandemic taught them about patient acquisition to help develop your brand’s digital footprint.
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Press Ganey leaders discuss the convergence of the patient and consumer experience in an era where the patient journey starts before the first appointment.
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