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Workplace violence is rising—and nurses are sounding the alarm

Press Ganey nursing experts Angela Pascale, Nicole GeorgeCatima Potter, and Nora Warshawsky shed new light on the growing crisis of workplace violence in a new study published in Nurse Leader and powered by NDNQI® data. Their analysis reveals a steady increase in assaults on nursing personnel over the past five years, from just north of 14,000 in 2019 to nearly 24,000 in 2023, with registered nurses bearing the brunt of incidents, and psychiatric and emergency units facing the highest risk.

The data highlights persistent gaps in workplace safety across care settings and the limitations of existing interventions, particularly in under-resourced environments. As Warshawsky recently told Medscape, hospitals routinely inspect for fire and infection risks but often lack comprehensive safety assessments for staff. “We talk about zero harm for our patients,” she says, “but we also need to have a zero harm culture for our staff.”

Read the full study in Nurse Leader

About the author

Press Ganey, a leading healthcare performance improvement solutions company, offers an integrated suite of solutions that put Human Experience at the center of healthcare enterprise transformation. Delivered through a cutting-edge digital platform built on a foundation of data security, Press Ganey solutions address patient experience, healthcare consumer experience, workforce engagement, safety, clinical excellence and more. Guided by its team of renowned healthcare thought leaders, Press Ganey works with more than 41,000 healthcare facilities to reduce patient suffering, enhance caregiver resilience and improve the overall safety, quality and experience of care. Press Ganey is a PG Forsta company.

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