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5 reasons to address access to care

This video highlights the top five reasons for a healthcare organization to address access to care for their healthcare members:

  1. Increased weighting of access to care and CAHPS for Medicare Advantage (MA)
  2. Tying to HEDIS measures and downstream impact
  3. New members in the new year
  4. Longer-term members engaged ahead of measurement season
  5. Value-based care impact particularly for duals, Medicaid, and social determinants of health (SDOH)

About the Presenter

Press Ganey invented the healthcare performance improvement movement over 35 years ago. Today it offers an integrated suite of solutions that address safety, clinical excellence, patient experience, and workforce engagement. The company works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care.

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