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HX23 ELC session: Diversity, equity, and inclusion as necessities, not 'nice-to-haves'

Without a doubt, diversity, equity, and inclusion (DEI) continues to be top of mind for executives for the foreseeable future. Expectations for accessibility and psychological safety are changing, and we share how to keep your fingers on the pulse.

Introductions: Casey Willis-Abner, Chief Workforce Officer, Press Ganey


  • Tejal Gandhi, MD, MPH, CPPS, Chief Safety and Transformation Officer, Press Ganey
  • Medell Briggs-Malonson, MD, MPH, MSHS, Chief of Health Equity, Diversity and Inclusion, UCLA Hospital & Clinic System

About the author

Cassandra (Casey) is responsible for advising our clients on employee engagement, culture-building, and best practices for achieving diverse and inclusive work environments. She also leads development of workforce engagement and equity strategies to help healthcare organizations measure and improve the caregiver experience. She is co-leader of Press Ganey’s Equity Partnership. Casey’s more than 25 years of experience in healthcare inform her expertise in culture, quality care, patient experience, employee and provider engagement, profitable growth, and value optimization leveraging executive coaching and lean management improvement approaches.

Profile Photo of Cassandra Willis-Abner