Millennials and zoomers vs. boomers: How different generations seek out and choose healthcare providers
A comprehensive age-based breakdown of what patients consider, prioritize, and value when searching for and selecting care providers.
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As Press Ganey’s Consumerism Director, Andy partners with our hospitals and health system clients to stay on the cutting edge of consumer-driven trends, demands, and technology. He's worked in the reputation management space since its inception, and his deep expertise in the field has allowed him to closely collaborate with and drive vital consumerism strategies for some of the biggest names in the industry.