Sharing lessons learned: The capacity to learn from experience and improve safety in healthcare
Healthcare organizations can use other high reliability industries as an example for how to approach their work through a safety lens.
Carole Stockmeier is the Senior Vice President of Safety and Reliability Solutions with a focus on developing and integrating methods and solutions to help healthcare organizations optimize safety and performance excellence. With over 20 years of experience and expertise in safety science and high reliability organizing, Carole was a founder and Chief Operating Officer of HPI (Healthcare Performance Improvement). She is an editor and contributing author of "Zero Harm: How to Achieve Zero Harm in Patient and Workforce Safety" and a faculty member of the HPI Press Ganey PSO High Reliability Learning Series.