Charting the course to zero harm: A nationwide call to elevate safety
See how to improve patient safety nationwide with these 3 foundational areas of focus.
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New recommendations to the White House on patient safety
Understanding this report, its recommendations, and all the ways Press Ganey can help your organization improve patient safety and reduce harm.
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Safety: The critical starting point for engaging and retaining staff in healthcare
Safety culture as a core value within your organization is essential to engaging and retaining your healthcare workforce.
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Patient perceptions of safety are critical to the patient experience
Data shows that routinely asking patients about safety is critical to achieving zero harm and delivering an optimal healthcare experience.
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Safety and high reliability: The core of Human Experience healthcare
An exceptional safety culture is strongly linked to positive safety outcomes for patients and employees alike.
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What healthcare must learn from the aviation industry: Ensuring safety as a core value
Safety takeaways for healthcare organizations from the aviation industry’s response to recent near-miss events.
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Why we can’t afford to wait for the healthcare staffing crisis to end
Addressing quality and safety in healthcare will drive retention, increase engagement, and prevent harm. See healthcare retention strategies for your team.
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Operational friction causes physical and emotional harm to patients and the healthcare workforce
Operational friction impacts safety in healthcare. See how Press Ganey’s safety and high reliability consulting can guide you toward zero harm in healthcare.
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Caring for caregivers: A leadership checklist
How to support, elevate, and empower the healthcare workforce during these tumultuous times.
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The zero harm healthcare journey in 2023: What's new and what's next?
Press Ganey's edge on equity, safety, and zero harm in healthcare in the year ahead.
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Back to basics: Reinforcing safety and reliability among continued NDNQI declines
As safety culture continues to decline, Press Ganey’s experts lay out a plan for getting back to basics—and back on track.
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High reliability organizing: The pathway to organizational resilience
High reliability organizing is the starting point for achieving organizational resilience. Here's why.
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US emergency departments seeing unprecedented decreases in patient experience and patient safety culture performance post-pandemic
During the COVID-19 pandemic, healthcare organizations have experienced decreases in patient experience measures, particularly in Emergency Departments.
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Keep zero harm at the heart of care transformation: Tejal Gandhi at NCC 2022
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Looking to the future: Patient safety trends
Dr. Tejal Gandhi shares 2021 patient safety trends and why hospitals should prioritize patient and workforce safety efforts to pursue zero harm.
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Patient safety event reporting: High reliability drives progress toward zero harm
Advancing the goal of zero harm requires optimized reporting systems that deliver actionable insights.
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Safety and patient experience in the ambulatory setting: You can’t have one without the other
Data analysis from Press Ganey shows how integral ambulatory safety is to the patient experience.
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Taking industry-wide action in patient and workforce safety
Press Ganey's Dr. Tejal Gandhi, Co-Chair of the National Steering Committee for Patient Safety, shares 6 key ways to reduce patient and workforce harm.
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Breaking down silos to advance caregiver and patient outcomes
Dr. Tejal Gandhi, Press Ganey’s Chief Safety & Transformation Officer, explores the critical links between safety culture, inclusion, engagement, and outcomes.
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Better outcomes require senior managers' commitment to a strong safety culture in healthcare
Press Ganey data shows safety culture in healthcare correlates with workforce engagement & patient safety outcomes, in particular falls with injury.
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