Why we can’t afford to wait for the healthcare staffing crisis to end
Now is the time to address quality and safety issues in healthcare to drive retention, increase engagement, and prevent harm.
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Now is the time to address quality and safety issues in healthcare to drive retention, increase engagement, and prevent harm.
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Operational friction’s impact extends beyond patient experience scores and likelihood to recommend. It also impacts safety in healthcare.
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How to support, elevate, and empower the healthcare workforce during these tumultuous times.
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Press Ganey’s edge on equity and safety in the year ahead
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As safety culture continues to decline, Press Ganey’s experts lay out a plan for getting back to basics—and back on track.
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High reliability organizing is the starting point for achieving organizational resilience. Here's why.
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During the COVID-19 pandemic, healthcare organizations have experienced decreases in patient experience measures, particularly in Emergency Departments.
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Dr. Tejal Gandhi shares 2021 patient safety trends and why hospitals should prioritize patient and workforce safety efforts to pursue zero harm.
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Advancing the goal of zero harm requires optimized reporting systems that deliver actionable insights.
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Data analysis from Press Ganey shows how integral ambulatory safety is to the patient experience.
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Press Ganey's Dr. Tejal Gandhi, Co-Chair of the National Steering Committee for Patient Safety, shares 6 key ways to reduce patient and workforce harm.
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Dr. Tejal Gandhi, Press Ganey’s Chief Safety & Transformation Officer, explores the critical links between safety culture, inclusion, engagement, and outcomes.
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Press Ganey data shows safety culture correlates with workforce engagement & patient safety outcomes, in particular falls with injury. Read the blog.
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As the pandemic strains health systems and new variants emerge, it’s critical to address challenges to coordinated care and optimize teamwork.
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New data show how healthcare staff perceptions of safety culture differ by race, ethnicity, and gender. Here’s why that matters—and what to do about it.
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Press Ganey data shows ties between healthcare employees' intent to stay and perceptions of how diversity & equity are regarded by their employer.
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Safety leaders from Cleveland Clinic, HCA Healthcare, & Johns Hopkins Medicine share their top priorities for renewing focus on safety during COVID-19.
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