Greg leads the Safety and Reliability solutions team in Strategic Consulting, helping clients improve by designing and implementing human error prevention programs, resulting in dramatically reduced safety event rates. Greg has more than 25 years of leadership experience and delivers seminars, training programs, and lectures on human error prevention, root cause investigation, and performance improvement methodology. Before joining Press Ganey, Greg was a U.S. Navy FA-18 pilot, where he recorded more than 2,800 flight hours and 780 carrier-arrested landings, including combat missions over Iraq.
