Drawing from a 30-year career at the nexus of technology, innovation, consumer experience and healthcare, Sandy helps organizations to navigate and reshape human-centric care. As SVP of Professional Services, Sandy leads the Strategic Partnerships Innovation team and the Centers of Excellence. Her team of expert Advisors and Consultants use data to empower engagement and loyalty across patients, employees and consumers. Prior to Press Ganey, Sandy was the Chief Operating Officer for Clinical Care at Providence, responsible for clinical operations, digital transformation and improvements in care delivery across the 7 state, $26 billion health system. Before joining Providence, Sandy spent nearly 20 years at Microsoft moving from product management to industry and ultimately serving as Head of Brand Experiences for the consumer division.
