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Shelly Turner, DNP, MBA, BS, CPHQ

Shelly leads engagements for the Clinical Improvement solutions team in Strategic Consulting, partnering with clients to guide policies and procedures, strategic plans, and patient care models. She restructures case management so patients and physicians are partners in planning treatment. Shelly steers clients through accreditation surveys, helping them rethink staffing and turn finance and efficiency metrics around. Prior to joining Press Ganey, Shelly was an administrative leader and held executive level positions like Chief Nursing Officer.