Learn how diagnostic and predictive analytics can be applied to improving your health plan member experience. View the webinar recording.
Learn how nurses and healthcare staff at Joe DiMaggio Children's Hospital connect with patients using digital rounding solution, iRound. Watch the video.
Learn why health plans should prioritize and improve member access to healthcare. Watch the webinar recording.
Provider and health plan collaboration is essential to improving healthcare performance. Hear fresh perspectives on these relationships. Watch the webinar.
Health plans need to consider Star Ratings throughout the member experience. Learn about changes to Star Ratings calculations and CAHPS measures.
Health plans can improve CAHPS scores and the member experience with drill-down and simulation surveys. Here's how. Watch the webinar recording.
Press Ganey member experience experts highlight the top five reasons health plans need to address access to care for their members. View the video.
Press Ganey and SPH Analytics CAHPS experts share 2022 health plan trends to improve your most challenging CAHPS scores and star ratings. View now.
Hear how UNC Health's Patient Experience team used Press Ganey's Dynamic Surveys to accelerate their PX data strategy. Listen to their NCC 2022 session.
Discover the ins and outs of provider and payer star ratings and how to drive measurable improvements in the patient experience. View the webinar recording.
Hear nationally recognized nurse leaders share their experiences navigating the post-pandemic clinical environment. View the webinar recording.
Hear how Thomas Jefferson University Hospitals leverages human-centered design to improve PX and the employee experience. View the on-demand webinar.