Skip to main content

Search
Events
Contact
Login

Platform Platform
Platform overview
Gather

Continuous listening

Crowdsourcing

Digital feedback

Digital rounding

CAHPS & regulatory
Analyze

Healthcare big data

Machine learning & AI

Predictive analytics

Natural language processing

Key drivers analysis
Visualize

Transparency

Listings

Effective reporting

Data visualizations

Interactive dashboards

Industry benchmarks
Act

Reputation

Review publishing

Service recovery

NDNQI

High reliability & PSO

Core measures
Solutions Solutions
Solutions
Problems we solve

Brand & growth

Patient experience

Health plan star ratings

Employee experience

Diversity, equity & inclusion

Nursing excellence

Patient & workforce safety
Your role

Nurse leader

Physician leader

Technology & digital leader

Marketing leader

Experience leader

Human resources

Safety & quality leader

Chief executive officer

Culture & diversity leader
Your industry

Health systems & providers

Health plans

Life sciences
Consulting Consulting
Consulting & expertise overview
Strategic consulting

Consulting overview

Health plan

Nursing

Safety & high reliability

Patient experience

Employee experience

Our team of experts
Insights & initiatives

Centers of excellence

Industry initiatives

Safety 2025

Equity partnership

Workforce well-being
Company Company
Company
Company

Leadership

Thought leaders

Request a speaker

Careers

News
Awards

Awards overview

2022 HX NDNQI Award winners

2022 HX Guardian of Excellence Award winners

2022 HX Pinnacle Excellence Award winners
Resources Resources
Resources
Resources

Blog

Case studies

E-books

HX Insights 2024

Pulse Podcast

On-demand webinars

Videos

Events
Contact us
Login
Request a demo

Request a demo

Press Ganey

Featured resources
Client success stories

Recent searches

Share this blog

Share on facebook
Share on twitter
Share on linkedin
Share on email

Home
Wistia - Initial Videos to Migrate to PG Uberflip Content Hub
The State of Patient Experience in Healthcare 2024

The State of Patient Experience in Healthcare 2024

Published Date July 23, 2024

Previous video

The State of Patient Experience in Healthcare 2024
Next video

Navigating the OAS CAHPS Mandate

Most recent videos

2 days ago
Uncovering Insights: QHP Secret Shopper Success

Watch video
3 days ago
Uncovering Insights: QHP Secret Shopper Success

Watch video
9 days ago
Embedding Equity into Culture – Stony Brook University Hospital’s Journey to Health Care Equity Advanced Certification

Watch video
18 days ago
CMS HCAHPS Changes: Maintaining Your Focus on Patient Experience as Measures Evolve

Watch video
about 1 month ago
Starting a Strategic Clinician Resilience and Wellbeing Program: Catholic Health’s Wellbeing Journey

Watch video
about 1 month ago
Understanding Brand Perception: How Market Insights Influence Patient Experience

Watch video
about 2 months ago
The State of Patient Experience in Healthcare 2024

Watch video
3 months ago
Navigating the OAS CAHPS Mandate

Watch video
4 months ago
How Johns Hopkins supports caregiver resilience with the RISE peer support program

Watch video
4 months ago
FY25 CMS Updates: Navigating New Regulations and Solutions to Improve Patient Experience

Watch video
4 months ago
FY25 CMS Updates: Navigating New Regulations and Solutions to Improve Patient Experience

Watch video
4 months ago
Harnessing an always on listening strategy to improve member experiences

Watch video
4 months ago
Harnessing an always on listening strategy to improve member experiences

Watch video
5 months ago
Lessons from MUSC's Leadership Development Journey: Improving Employee Engagement, Safety Culture, and Patient Experience

Watch video
5 months ago
Cedars-Sinai’s Path to Innovative Patient Experience

Watch video
5 months ago
Re-shaping the Healthcare Consumer Journey with AI: Empowering Patients and Optimizing Access

Watch video
6 months ago
Hennepin Healthcare's Expansive Approach to Equity Work

Watch video
8 months ago
Standardized Measurement of Patient Experience in Clinical Trials - You Can't Improve What You Don't Measure

Watch video
8 months ago
Standardized Measurement of Patient Experience in Clinical Trials - You Can't Improve What You Don't Measure

Watch video
8 months ago
Standardized Measurement of Patient Experience in Clinical Trials - You Can't Improve What You Don't Measure

Watch video