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New Era of Healthcare, Episode 4: Diversity, Equity, & Inclusion: How Do We Get There?

Press Ganey leaders explore what lies ahead for organizations on the DEI journey to establish a more equitable and inclusive culture for their workforce, as well as strategies to eliminate existing care disparities to guarantee safe, high-quality care for all patients.

About the Presenter

As Chief Medical Officer, Tom is responsible for developing clinical and operational strategies to help providers measure and improve the patient experience, with the overarching goals of reducing patient suffering and improving the value of care. Tom has more than three decades of experience in healthcare performance improvement as a practicing physician, a leader in provider organizations, researcher, and health policy expert. An internist and cardiologist, Tom continues to practice primary care at Brigham and Women’s Hospital in Boston.

Profile Photo of Thomas H. Lee, MD