Skip to main content
Request a demo

HX23 ELC session: Human Experience healthcare: Where cutting-edge technology meets the human touch

Behind every piece of data and every visit is a human being. The more we understand the individual human, and meet their healthcare needs, the better the experience. These visionary experience leaders share how they put the Human Experience at the heart of healthcare.

Moderator: Chrissy Daniels, CXO, Press Ganey


  • Jennifer Baron, CXO, University of California Davis Health 
  • Rick Evans, CXO, NewYork-Presbyterian  
  • Camille Haycock, CXO, CommonSpirit
  • Leslie Jurecko, Chief Safety, Quality, and Experience Officer, Cleveland Clinic

About the author

Chrissy collaborates with teams across Press Ganey to design, develop, and deliver strategies to boost patient experience that are informed by over 400 million patient voices. Chrissy works closely with healthcare organizations nationwide as a strategic and operational partner. Chrissy brings over 30 years of expertise in advancing the patient experience and building an engaging and collaborative culture. Frequently called upon as a guest speaker, she is widely recognized for her pioneering work in healthcare consumerism and physician performance data transparency.

Profile Photo of Chrissy Daniels