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Celebrating and supporting nurses: An interview with Dr. Jean Watson

Press Ganey nurse leaders Dr. Jeffrey Doucette, SVP and chief nursing officer, and Dr. Mary Jo Assi, associate chief nursing officer, engage in a thought-provoking discussion with nationally recognized healthcare expert Dr. Jean Watson on the challenging conditions today’s nurses face and how organizations can better recognize, invest in, and retain their nurse workforce.

About the Presenter

As Chief Nursing Officer, Jeff leads Press Ganey’s focus on improving patient and caregiver experience and developing nursing leadership at healthcare organizations nationwide. He also plays an integral role in the company’s workforce initiatives, including Press Ganey’s Workforce Well-Being Collaborative, which focuses on supporting caregivers as they deal with the ongoing challenges of the pandemic. Prior to joining Press Ganey, Jeff served in various chief nursing officer roles at both community-based organizations and major academic medical centers throughout the US. In addition, he was the inaugural Vice President of the Magnet Recognition and Pathway to Excellence programs at the American Nurses Credentialing Center.

Profile Photo of Dr. Jeff Doucette, DNP, RN, NEA-BC, FACHE, FAAN