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New Era of Healthcare, Episode 8: Nurse Engagement, Burnout, and Retention

Top nursing leaders from Cleveland Clinic, UCLA Health, and Bon Secours Mercy Health discuss the actionable insights on workforce well-being gathered during the COVID-19 pandemic, including next steps for driving positive change in real time.

About the Presenter

As Chief Nursing Officer, Jeff leads Press Ganey’s focus on improving patient and caregiver experience and developing nursing leadership at healthcare organizations nationwide. He also plays an integral role in the company’s workforce initiatives, including Press Ganey’s Workforce Well-Being Collaborative, which focuses on supporting caregivers as they deal with the ongoing challenges of the pandemic. Prior to joining Press Ganey, Jeff served in various chief nursing officer roles at both community-based organizations and major academic medical centers throughout the US. In addition, he was the inaugural Vice President of the Magnet Recognition and Pathway to Excellence programs at the American Nurses Credentialing Center.

Profile Photo of Dr. Jeff Doucette, DNP, RN, NEA-BC, FACHE, FAAN