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5 reasons to address access to care

This video highlights the top five reasons for a healthcare organization to address access to care for their healthcare members:

  1. Increased weighting of access to care and CAHPS for Medicare Advantage (MA)
  2. Tying to HEDIS measures and downstream impact
  3. New members in the new year
  4. Longer-term members engaged ahead of measurement season
  5. Value-based care impact particularly for duals, Medicaid, and social determinants of health (SDOH)

About the author

Press Ganey, a leading healthcare performance improvement solutions company, offers an integrated suite of solutions that put Human Experience at the center of healthcare enterprise transformation. Delivered through a cutting-edge digital platform built on a foundation of data security, Press Ganey solutions address patient experience, healthcare consumer experience, workforce engagement, safety, clinical excellence and more. Guided by its team of renowned healthcare thought leaders, Press Ganey works with more than 41,000 healthcare facilities to reduce patient suffering, enhance caregiver resilience and improve the overall safety, quality and experience of care. Press Ganey is a PG Forsta company.

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