CMS’ proposed 2027 Medicare Advantage Stars overhaul removes 12 measures, ends the equity reward, and shifts focus to outcomes and member experience. Learn what plans must do now.
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Artificial intelligence can transform healthcare—if implemented with intention. Learn how governance, measurement, and transparency ensure AI strengthens safety, equity, and trust.
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Press Ganey research links learning, reporting, and safety culture to better patient outcomes. See how data and technology drive safer, higher-quality care.
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Press Ganey helps hospitals achieve Magnet and Pathway to Excellence recognition with expert consulting, data insights, and AI-powered nursing excellence tools.
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AI can close healthcare safety gaps, reduce clinician burden, and predict risks. Learn how to use AI responsibly to advance safety, equity, and trust in patient care.
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Explore how patient experience data reveals gaps and guides hospitals to meet the needs of older populations.
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Explore 2026 CMS Star Ratings trends, member experience shifts, and strategies high-performing Medicare Advantage plans use to stay ahead amid new CMS rules.
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See how hospitals can meet the Joint Commission’s new National Patient Safety Goal 12. Learn how NDNQI data and insights help nurse leaders improve care quality and ensure compliance.
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Discover how healthcare can adopt consumer experience strategies from dining and finance to improve reviews, digital visibility, and patient trust.
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Older adults face disproportionate safety risks in healthcare. Learn how CMS's Age-Friendly Measure is reshaping care equity and reliability.
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Press Ganey analysis of 2.3M healthcare workers reveals engagement declines among physicians and APPs. Explore causes of burnout, its impact on patient care and retention, and improvement strategies.
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AI promises efficiency and joy in healthcare, but adoption depends on more than technology. See how diffusion of innovation and social capital accelerate AI adoption and improve clinician experience.
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Discover common action planning mistakes and best practices to drive lasting improvements in employee and physician engagement.
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Patient experience begins with workforce well-being. Discover how teamwork, safety, and social capital drive trust, loyalty, and better outcomes.
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Discover how AI, conversational search, and review transparency are reshaping healthcare consumer behavior. Learn why authenticity and openness are critical to building patient trust in a digital-firs
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Learn how coordinated action from senior leadership to the front line transforms employee engagement, builds trust, and drives better outcomes in healthcare.
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Learn how agentic AI is transforming healthcare—from passive data visualization to proactive, human-like collaboration that drives real-time action.
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As healthcare leaders navigate rising uncertainty and complexity, success will depend on bold strategy and social capital. Learn how these pillars drive resilience, trust, and high-performance culture
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New research shows nurse retention improves safety, reduces harm, and lowers costs. See how leadership and culture shape outcomes. Read the NAQ study.
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AI, automation, and virtual care are transforming nursing leadership. Learn how nurse managers can adapt and lead in this article from Nursing Administration Quarterly.
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