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Strategic playbook for improving the Human Experience in healthcare

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Healthcare excellence starts with people. When organizations invest in their workforce’s well-being and create safer environments, patient outcomes improve in parallel. But far too often, improvement efforts are siloed—a misssed opportunity to drive lasting, system-wide impact. 

We've analyzed millions of data points from patients, consumers, and healthcare professionals to understand how Human Experience transforms outcomes across the board.

Key takeaways include: 

  • The direct link between workforce well-being and patient outcomes
  • How integrated improvement strategies drive sustainable change
  • Why optimizing human connections is critical to healthcare success

Take the next step toward a more connected, high-performing healthcare system. Download the playbook for these insights and more. 

About the author

Press Ganey, a leading healthcare performance improvement solutions company, offers an integrated suite of solutions that put Human Experience at the center of healthcare enterprise transformation. Delivered through a cutting-edge digital platform built on a foundation of data security, Press Ganey solutions address patient experience, healthcare consumer experience, workforce engagement, safety, clinical excellence and more. Guided by its team of renowned healthcare thought leaders, Press Ganey works with more than 41,000 healthcare facilities to reduce patient suffering, enhance caregiver resilience and improve the overall safety, quality and experience of care. Press Ganey is a PG Forsta company.

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